Customer Service Advocate – Banking & Digital Solutions

BMO; Saskatoon; On-site; CAD 34,000 - 45,000; Full time

Job summary

A leading financial institution is seeking a Banking Service Representative in Saskatoon, Canada. This role requires delivering exceptional customer service and identifying client needs for financial solutions. Responsibilities include supporting banking transactions, managing referrals, and contributing to a collaborative branch environment. The ideal candidate will have a post-secondary education and demonstrate strong interpersonal skills. BMO offers a comprehensive compensation package including health benefits and retirement savings plans.

Benefits

Health insurance

Tuition reimbursement

Retirement savings plans

Qualifications

• No prior experience necessary.
• Basic knowledge of sales and business banking solutions.
• Passionate commitment to helping customers.

Responsibilities

• Identify customer needs and provide advice on financial solutions.
• Support customer inquiries and transactions.
• Review customer profiles to address banking needs.

Skills

High-level knowledge of personal banking offers

Confident in using social media and online tools

Strong interpersonal skills

Ability to solve problems creatively

Education

Post-secondary degree or certification in a related field

Job description

A leading financial institution is seeking a Banking Service Representative in Saskatoon, Canada. This role requires delivering exceptional customer service and identifying client needs for financial solutions. Responsibilities include supporting banking transactions, managing referrals, and contributing to a collaborative branch environment. The ideal candidate will have a post-secondary education and demonstrate strong interpersonal skills. BMO offers a comprehensive compensation package including health benefits and retirement savings plans.