Customer Service Advisor

Kelly Professional & Industrial; Clairmont; On-site; CAD 30,000 - 60,000; Full time

Job summary

A fixed-term contract company in Clairmont is seeking a motivated Customer Services Advisor for a 4-month assignment. The role involves customer interaction, filing invoices, and creating work orders. Ideal candidates will have a high school diploma, customer service experience, and great communication skills. This is an excellent opportunity to join a dynamic team. Apply today!

Qualifications

• Proven experience in customer service roles, both in-person and over the phone.
• Excellent communication skills and attention to detail are required.
• Organizational skills are essential for this role.

Responsibilities

• Serve as the first point of contact with customers, developing positive relationships.
• Assess customers' needs and gather pertinent information.
• Create basic work orders in appropriate systems.
• Provide status updates to customers as requested.

Skills

Customer service experience

Communication skills

Attention to detail

Organizational skills

Education

High School diploma

Job description

Overview

Are you passionate about delivering exceptional customer service and looking to grow within a dynamic team? We are seeking a motivated and friendly Customer Services Advisor for a temporary 4 months assignment to join our branch location in Clairmont, AB. If you enjoy being the first point of contact and building positive relationships with customers, we would love to hear from you!

This candidate will be filing and uploading invoices while assisting with reconciliations of accounts. The ideal candidate will also enter in payroll for technicians, open and close work orders, and deliver updates to customers. The candidate will need to have a HS diploma. Speaking good English is necessary in this role.

Work Schedule

8 AM – 4:30 PM (Monday to Friday)

Responsibilities

• Customer Interaction: Serve as the first point of contact with customers either on the phone or at the branch, developing positive relationships with key customers.
• Customer Needs Assessment: Assess customers' needs and gather pertinent information.
• Work Order Creation: Create basic work orders in appropriate systems.
• Status Updates: Provide status updates to customers as requested.

Qualifications

• High School diploma
• Proven experience in customer service roles in person and over the phone engaging customers.
• Great communication skills, attention to detail, customer oriented, organizational skills.

Join our team for this exciting opportunity and become a key player in delivering outstanding customer service in Clairmont. Apply today!

Job Type: Fixed term contract