Customer Sales & Service Consultant

Eastlink; Halifax; Hybrid; CAD 80,000 - 100,000; Full time

Job summary

A leading telecommunications company in Halifax is looking for a Customer Sales & Service Consultant to enhance customer experience through phone upgrades and plan reviews. This position offers $17.75/hr plus commission, with the option to work from home or on-site. The company values growth, inclusivity, and employee development, making it an excellent environment for building a career.

Benefits

Unlimited commission

Paid time off

Pension and discounts

Training provided

Qualifications

• Previous experience in customer service is a plus.
• Excellent verbal and written communication skills are essential.
• Ability to work in a team-oriented environment.

Responsibilities

• Upgrade mobile phones for customers.
• Review customer plans to identify savings.
• Handle billing inquiries and promote current offers.

Skills

Customer service

Communication skills

Problem-solving

Job description

Overview

Customer Sales & Service Consultant

Work Location: Contact Center (On-site) or Remote (Work-from-Home)

Start Date: November 5, 2025

We’re passionate about connecting people through Mobile, Internet, TV, Security, and more, with service they can count on and opportunities they can grow with.

Our Culture

We embrace diversity, inclusion, equity, and accessibility throughout all levels of the organization and encourage members of equity groups to self-identify during the application process.

Why Work With Us?

• Start Strong: $17.75/hr.+ unlimited commission & incentives
• Grow Fast: We promote from within, your next step is waiting
• Get Perks: Paid time off, holidays, sick days, benefits, pension & discounts
• Training Provided: No experience? No problem. We’ll get you ready

What You’ll Be Doing

• Upgrading mobile phones
• Reviewing plans to save money
• Answering billing inquiries
• Sharing current promos

Ready to launch your career? Apply now and discover the Eastlink difference!

Eastlink operates in a culture of continuous improvement through listening, learning, and adapting, which enables us to respond quickly to the evolving needs of both employees and customers. We recognize that our truly greatest competitive edge is our people and that delivering a great customer experience begins with a great employee experience. Our philosophy of developing and training our team “on the ground” not only helps to create a strong onboarding experience but also readies employees for future growth opportunities within the organization.

Get your careers started with us and stay with us, your journey begins here!