Customer Sales & Service Consultant

Eastlink; Amherst; Hybrid; Full time

Job summary

A telecommunications company in Nova Scotia is looking for a Customer Sales & Service Consultant. This role involves upgrading mobile devices, reviewing plans for savings, and addressing billing inquiries. The position offers a starting pay of $17.75/hr with unlimited commission potential and includes benefits like paid time off and discounts. Training is provided for candidates without experience. This is an excellent opportunity to start a career in an inclusive environment.

Benefits

Unlimited commission & incentives

Paid time off

Benefits

Pension

Discounts

Qualifications

• Ability to upgrade mobile phones and review plans for cost savings.
• Strong communication skills for answering billing inquiries.
• Experience or willingness to learn sales techniques.

Responsibilities

• Upgrade mobile phones for customers.
• Review customer plans to identify savings.
• Address billing inquiries effectively.
• Promote current offers to customers.

Skills

Customer Service

Communication

Sales

Job description

Overview

Customer Sales & Service Consultant

Work Location: Contact Center (On-site) or Remote (Work-from-Home)

Start Date: November 5, 2025

We’re passionate about connecting people through Mobile, Internet, TV, Security, and more, with service they can count on and opportunities they can grow with.

Our Culture

We embrace diversity, inclusion, equity, and accessibility throughout all levels of the organization and encourage members of equity groups to self-identify during the application process.

Why Work With Us?

• Start Strong: $17.75/hr.+ unlimited commission & incentives
• Grow Fast: We promote from within, your next step is waiting
• Get Perks: Paid time off, holidays, sick days, benefits, pension & discounts
• Training Provided: No experience? No problem. We’ll get you ready

What You’ll Be Doing

• Upgrading mobile phones
• Reviewing plans to save money
• Answering billing inquiries
• Sharing current promos

Ready to launch your career? Apply now and discover the Eastlink difference!

Eastlink operates in a culture of continuous improvement through listening, learning, and adapting, which enables us to respond quickly to the evolving needs of both employees and customers. We recognize that our truly greatest competitive edge is our people and that delivering a great customer experience begins with a great employee experience. Our philosophy of developing and training our team “on the ground” not only helps to create a strong onboarding experience but also readies employees for future growth opportunities within the organization.

Get your careers started with us and stay with us, your journey begins here!