Customer Fulfillment Associate - Walmart Canada - Edmonton, AB

CNSC; Edmonton; On-site; CAD 60,000 - 80,000; Full time

Job summary

A retail leader in Canada seeks an OMNI Customer Fulfillment Associate to ensure efficient order fulfillment and exceptional customer service. The role focuses on picking and packing online orders while adhering to strict safety and hygiene standards. Ideal candidates will possess flexibility, attention to detail, and a positive attitude, supporting continuous improvement in a dynamic environment.

Benefits

Stock Options

Comprehensive Benefits

Paid Time Off

Store Discount

Qualifications

• Ability to efficiently pick and assemble orders with attention to quality.
• Proficient in packing orders accurately and maintaining hygiene standards.
• Strong skills in customer interaction and issue resolution.

Responsibilities

• Pick and assemble orders while ensuring on-time delivery.
• Pack orders with care, adhering to product quality standards.
• Document and label all orders correctly and maintain a clean work area.

Skills

Team Player

Attention to Detail

Flexible

Positive Attitude

Job description

Walmart stores are at the heart of the local community. As an associate, you’re the welcoming face customers see each visit—you offer that helping hand and keep shelves full of the products shoppers want so they come back time after time.

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Working as an OMNI Customer Fulfillment Associate at Walmart Canada is a great way to develop your skills in the retail industry. You pick, pack and dispense online orders with high-quality standards and accuracy while adhering to strict safety and food hygiene procedures to achieve customer satisfaction and loyalty.

About the role: OMNI Customer Fulfillment Associate

You efficiently pick and assemble orders from various temperature areas with great care to hit “On Time” delivery. You also pack orders with attention to detail, distinguishing between similar product names, exact quantities, and correct product codes.

The position requires you to document and label all orders correctly (pick slips, packaging details, shipping labels), optimize tote fill while maintaining product quality, and balance fulfillment responsibilities with customer interaction and issue resolution.

Strict adherence to safety and food hygiene standards is essential: maintaining a clean work area, cleaning spills immediately, operating material handling equipment safely, and completing all safety pre-inspection checks. You also participate in continuous improvement initiatives and adjust to work assignments based on customer requests and daily delivery schedules.

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Benefits and Salary

Walmart lists programs such as Stock Options, Comprehensive Benefits*, Life Insurance*, Paid Time Off*, Live Better U, Store Discount, EQ Health, and Deferred Profit Sharing (*based on hours or employment status). No specific pay range is provided for this posting.

Job Type: OMNI Customer Fulfillment Associate (Retail Hourly)

Job ID: R-2245569

Requirements / Skills

• Flexible, Helpful, Good Listener, Team Player, Communicator, Positive (Success Profile)
• Efficiently picks and assembles orders with great care and quality to achieve “On Time” delivery
• Packs orders accurately (quantity, product codes, similar product names)
• Ensures freshest, undamaged products; maintains a clean, hygienic work area
• Documents and labels orders correctly (pick slips, packaging details, shipping labels)
• Optimizes tote fill while maintaining product quality standards
• Balances fulfillment duties with customer interaction and issue resolution
• Strict adherence to safety and food hygiene standards; safe operation of material handling equipment
• Participates in continuous improvement; adjusts to work assignments to meet daily delivery schedules

How to Apply

Ready to pick, pack, and delight Walmart customers? Submit your application directly through Walmart’s career site:

Know someone who might be interested? Share this job posting and help them join Walmart Canada!

AI-generated summary and tips to help you highlight your strengths effectively.

Deliver on “On Time” promises: show you can manage multiple temperature zones, pack accurately, and keep quality high. Mention any experience with order picking, food safety, or warehouse equipment.

Prove your safety mindset: highlight training or habits around hygiene, spill cleanups, and equipment pre-checks. Walmart stresses strict safety and food hygiene—use those exact phrases in your resume and interview.

Be flexible and customer-focused: this role balances fulfillment tasks with customer interaction. Demonstrate how you adapt to shifting priorities, resolve issues quickly, and collaborate as a positive team player.

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