Customer Experience Specialist, Digital Advertising

Aylo Careers; Montreal; Hybrid; CAD 50,000 - 70,000; Full time

Job summary

A leading digital advertising company is seeking a Customer Experience Representative in Montreal. In this role, you will guide clients through onboarding, optimize their advertising campaigns, and maintain relationships. The ideal candidate has 3-5 years experience in account management, a deep understanding of performance marketing, and proficiency in tools like Excel and PowerBI. This position offers a hybrid work environment, blending in-office collaboration with remote flexibility, and a chance to work within a dynamic team dedicated to excellence.

Benefits

Collaborative office space

Flexible remote work options

Growth opportunities in a dynamic environment

Qualifications

• 3-5 years of experience in Account Management at an Ad Network or DSP.
• Experience optimizing data-driven marketing campaigns.
• Strong communicator simplifying technical concepts.

Responsibilities

• Own the onboarding process for new clients.
• Help advertisers set up and optimize campaigns.
• Monitor budget pacing and recommend changes.

Skills

Affiliate Management or Account Management experience

Optimizing programmatic marketing campaigns

Proficient in Excel

Strong communication skills

Detail-oriented and adaptable

Experience in A/B testing

Passion for digital advertising

Education

Statistics or Math related education background

Tools

PowerBI

Harmony

Looker

Job description

A leading digital advertising company is seeking a Customer Experience Representative in Montreal. In this role, you will guide clients through onboarding, optimize their advertising campaigns, and maintain relationships. The ideal candidate has 3-5 years experience in account management, a deep understanding of performance marketing, and proficiency in tools like Excel and PowerBI. This position offers a hybrid work environment, blending in-office collaboration with remote flexibility, and a chance to work within a dynamic team dedicated to excellence.