Customer Experience Specialist — Banking (Montreal)

TD; Canada; On-site; CAD 22,000 - 29,000; Full time

Job summary

A leading financial institution in Canada is seeking a Customer Experience Associate to provide exceptional service to clients. In this role, you will handle financial transactions, understand customer needs, and recommend appropriate banking solutions. Required qualifications include a high school diploma, strong communication skills, and experience in a fast-paced environment. This position offers opportunities for professional growth and development within a supportive team atmosphere.

Benefits

Health and well-being benefits

Savings and retirement programs

Career development opportunities

Competitive salary with variable compensation

Qualifications

• 1+ years of relevant customer service experience.
• Dynamic communicator with established customer experience skills.
• Ability to handle multiple tasks in a fast-paced environment.

Responsibilities

• Process financial transactions accurately and efficiently.
• Understand customer needs and recommend banking solutions.
• Achieve assigned goals by promoting banking services.

Skills

Strong administration and organizational skills

Effective verbal and written communication

Time management skills

Detail-oriented and accurate

Education

High School diploma

Undergraduate degree or equivalent

Tools

MS Office (Word, Excel, Outlook)

Job description

A leading financial institution in Canada is seeking a Customer Experience Associate to provide exceptional service to clients. In this role, you will handle financial transactions, understand customer needs, and recommend appropriate banking solutions. Required qualifications include a high school diploma, strong communication skills, and experience in a fast-paced environment. This position offers opportunities for professional growth and development within a supportive team atmosphere.