Customer Experience Associate - Baby & Kids Retail

Carter's; Northwestern Ontario; On-site; CAD 30,000 - 60,000; Part time

Job summary

A leading children's apparel retailer in Ontario is seeking a Sales Associate who will be the first face of the brand for families. The ideal candidate will welcome customers warmly and assist them with product information while navigating a busy retail environment. This role offers the opportunity to develop skills and contribute to a supportive team culture. An equal opportunity employer, the company provides competitive hourly compensation and substantial benefits.

Benefits

30% discount on brands

Employee Assistance Program

Professional development opportunities

Flexible scheduling

Qualifications

• A positive and solutions-oriented mindset.
• Demonstrated customer service and engagement skills.
• Effective and professional verbal and written communication skills.
• The ability to manage multiple tasks at once.

Responsibilities

• Welcome customers with a warm greeting.
• Resolve issues for customers proactively.
• Assist with omnichannel needs for a positive shopping experience.
• Execute point of sale transactions.
• Complete floor replenishment and shipment as needed.
• Articulate promotional events and loyalty programs.
• Minimize store loss through exceptional service.

Skills

Customer service skills

Positive mindset

Effective communication

Task management

Job description

A leading children's apparel retailer in Ontario is seeking a Sales Associate who will be the first face of the brand for families. The ideal candidate will welcome customers warmly and assist them with product information while navigating a busy retail environment. This role offers the opportunity to develop skills and contribute to a supportive team culture. An equal opportunity employer, the company provides competitive hourly compensation and substantial benefits.