Customer Experience Advocate – Banking Solutions

TD; Canada; On-site; CAD 60,000 - 80,000; Full time

Job summary

A leading financial institution in Canada is seeking a Customer Experience Associate to enhance customer interactions by processing transactions and providing tailored banking solutions. Candidates should have a high school diploma, strong communication skills, and the ability to thrive in a fast-paced environment. This position offers significant growth opportunities and a comprehensive rewards package.

Benefits

Career development programs

Health and well-being benefits

Variable compensation and savings plans

Qualifications

• 1+ years of relevant experience required.
• Strong organization and planning necessary for a fast-paced environment.
• Ability to connect with customers in a calm and courteous manner.

Responsibilities

• Process financial transactions accurately.
• Determine customer needs to recommend banking solutions.
• Achieve business objectives by promoting banking solutions.

Skills

Customer experience skills

Time management skills

Attention to detail

Communication skills

Initiative

Education

High School diploma

Undergraduate degree or equivalent

Tools

MS Office (Word, Excel, Outlook)

Job description

A leading financial institution in Canada is seeking a Customer Experience Associate to enhance customer interactions by processing transactions and providing tailored banking solutions. Candidates should have a high school diploma, strong communication skills, and the ability to thrive in a fast-paced environment. This position offers significant growth opportunities and a comprehensive rewards package.