Customer Development Manager, Sobeys

Colgate-Palmolive; Toronto; Hybrid; CAD 80,000 - 100,000; Full time

Job summary

A leading consumer products company in Toronto is seeking a Customer Development Manager to lead their relationship with Sobeys. The role involves developing and executing strategic customer plans and ensuring collaboration with teams to meet financial and sales objectives. Candidates should possess a Bachelor’s degree and have proven experience in customer development, with strong analytical and negotiation skills. This position offers a hybrid working model.

Qualifications

• 3-5 years experience in a Customer Development role.
• Experience in developing strategies and plans matching commercial goals.
• Proficient in using various syndicated data sources.

Responsibilities

• Develop and implement Customer Plan to achieve financial goals.
• Manage Sobeys Inc and maintain strong account relationships.
• Collaborate with cross-functional teams to build business opportunities.

Skills

Customer Development

Negotiation

Analytical skills

Relationship building

Education

Bachelor's degree

Tools

Nielsen

Microsoft Excel

Google Suite

Job description

Overview

No Relocation Assistance Offered

Job Number #169242 - Toronto, Ontario, Canada

About Colgate-Palmolive

Colgate-Palmolive Company is a global consumer products company operating in over 200 countries specializing in Oral Care, Personal Care, Home Care, Skin Care, and Pet Nutrition. Our products are trusted in more households than any other brand in the world, making us a household name!

Join Colgate-Palmolive, a caring, innovative growth company reimagining a healthier future for people, their pets, and our planet. Guided by our core values—Caring, Inclusive, and Courageous—we foster a culture that inspires our people to achieve common goals. Together, let\'s build a brighter, healthier future for all.

Role

We are seeking a talented Customer Development Manager to lead all aspects of Colgate\'s relationship with Sobeys. This position negotiates with the customer to achieve the company\'s 5P strategies across all of Colgate\'s brands/categories and deliver annual sales/share targets within spending parameters. As a key member of the Customer Development Organization (CDO), this person will help drive superior business results through relationship building, solid analytics, program evaluation, and development and delivery of business plans.

What you will do

• Work independently to develop, negotiate and implement a Customer Plan to achieve Financial and 5P Objectives for all of Colgate\'s brands/categories, and deliver annual sales/share targets

• Responsible for directly managing Sobeys Inc (IGA, Sobeys Conventional & Fresh Co.), fostering strong account relationships, strategically planning business to grow/drive sales and ensuring profit goals are met

• Deliver sales targets within investment guidelines and alignment with brand strategy

• Develop the relationship across the customer\'s organization (buying, merchandising, retailing, eCommerce) and build customer intelligence as it relates to Colgate\'s financial and 5P objectives

• Deliver sales targets within investment guidelines and alignment with brand strategy

• Strategize and recommend promotional plans which meet specific customer needs and company sales goals

• Utilize syndicated data tools (eg. Nielsen Desktop), Atlas, Circana to understand consumption and shipment data to identify brand/category performance trends and opportunities

• Collaborate with cross functional teams such as the Customer Development, Marketing and Supply Chain functions to build business opportunities and ensure planning accuracy

• Collaborate with eCommerce teams and maintain weekly touchpoints

Required qualifications

• Bachelor\'s degree

• 3-5 years experience in a Customer Development role

• Experience in developing strategies and plans to respond to shoppers/customer trends delivering against the commercial goals

• Proficient skills in syndicated data sources like Circana, Nielsen, Numerator and Atlas

• Proficient skills in Retail Link, Microsoft applications Word, Excel, PowerPoint, Access, Lotus Notes, Google Suite and Workstation Plus

Preferred qualifications

• Category Management experience

• CPG experience

• Previous experience managing Grocery customers, including Sobeys-specific experience

Our Commitment to Inclusion

Our journey begins with our people—developing strong talent with diverse backgrounds and perspectives to best serve our consumers around the world and fostering an inclusive environment where everyone feels a true sense of belonging. We are dedicated to ensuring that each individual can be their authentic self, is treated with respect, and is empowered by leadership to contribute meaningfully to our business.

Equal Opportunity Employer

Colgate is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, ethnicity, age, disability, marital status, veteran status (United States positions), or any other characteristic protected by law.

Reasonable accommodation during the application process is available for persons with disabilities. Please complete this request form (https://docs.google.com/forms/d/e/1FAIpQLSdaxk_eF4utznQoVHlxmL9jVFJbOkM4Oe5CAdKOg-h9EPdLfg/viewform) should you require accommodation.

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