Customer Care & Sales Specialist (In/Outbound)

The Sydney Call Centre; Nova Scotia; On-site; CAD 35,000 - 55,000; Full time

Job summary

An established industry player is seeking motivated call center representatives to enhance customer service and sales efforts. In this engaging role, you'll support both inbound and outbound inquiries, troubleshoot basic technical issues, and ensure customer satisfaction. This position offers a dynamic work environment where you can develop your skills and grow within the company. With a focus on teamwork and collaboration, you'll have the opportunity to participate in exciting contests and earn rewards while enjoying a variety of benefits. If you are passionate about helping others and eager to learn, this is the perfect opportunity for you!

Benefits

Paid Time Off

Incentives & Rewards

Health Benefits

Retirement Savings

Disability Insurance

Life Insurance

Career Growth

Paid Training

Fun, Engaging Work Environment

Casual Dress Code

Qualifications

• Must be 18 years or older with a high school diploma.
• Excellent communication and organizational skills are required.

Responsibilities

• Listen to customers and resolve their issues effectively.
• Utilize technology for account management and sales opportunities.

Skills

Communication Skills

Customer Service Orientation

Problem-Solving

Conflict Resolution

Multi-tasking

Education

High School Diploma or Equivalent

Tools

Microsoft Office Suite

Windows Operating System

Job description

An established industry player is seeking motivated call center representatives to enhance customer service and sales efforts. In this engaging role, you'll support both inbound and outbound inquiries, troubleshoot basic technical issues, and ensure customer satisfaction. This position offers a dynamic work environment where you can develop your skills and grow within the company. With a focus on teamwork and collaboration, you'll have the opportunity to participate in exciting contests and earn rewards while enjoying a variety of benefits. If you are passionate about helping others and eager to learn, this is the perfect opportunity for you!