Customer Care Associate — Growth, Impact, & Team Perks

Leon's Furniture; Winnipeg; On-site; CAD 60,000 - 80,000; Full time

Job summary

A leading home furnishings retailer in Winnipeg is seeking a Customer Care Associate dedicated to delivering exceptional customer service. The role involves maintaining customer accounts, responding to inquiries, and assisting with after-sales service. Ideal candidates will have strong communication, problem-solving abilities, and a friendly demeanor. Ongoing training, a fun work environment, and employee discounts are offered.

Benefits

Ongoing training and development

Dynamic and fun work environment

Employee discount program

Profit sharing

Qualifications

• Ability to communicate clearly, both written and orally.
• Positive and confident personality.
• Strong problem solving and analytical skills.
• Exceptional organizational skills.
• Ability to work collaboratively.
• Professional interaction with customers.
• Availability for evening and weekend shifts.

Responsibilities

• Deliver world-class customer service to valued customers.
• Complete daily reports and maintain customer accounts.
• Respond promptly to customer inquiries.
• Assist customers with after-sales service.

Skills

Clear communication

Fun and friendly personality

Problem solving skills

Organizational skills

Customer interaction skills

Job description

A leading home furnishings retailer in Winnipeg is seeking a Customer Care Associate dedicated to delivering exceptional customer service. The role involves maintaining customer accounts, responding to inquiries, and assisting with after-sales service. Ideal candidates will have strong communication, problem-solving abilities, and a friendly demeanor. Ongoing training, a fun work environment, and employee discounts are offered.