Customer Care Advocate — Growth, Team & Perks

Leon's; Northwestern Ontario; On-site; CAD 30,000 - 60,000; Part time

Job summary

A leading home furnishings retailer is seeking a part-time Customer Care Associate in Ontario. This role focuses on delivering exceptional customer service, completing daily reports, and assisting with after-sales support. The ideal candidate will possess strong communication skills and a friendly demeanor. Join us to benefit from ongoing training, a fun team environment, and generous employee discounts.

Benefits

Ongoing training and development

Dynamic work environment

Employee discount program

Profit sharing

Qualifications

• Ability to communicate clearly, both written and orally.
• Fun, friendly, confident personalities.
• Strong problem solving and analytical skills.
• Exceptional organizational skills.
• Ability to work collaboratively with fellow colleagues.
• Ability to interact professionally with our customers.
• Some evenings and weekends shifts required.

Responsibilities

• Deliver world class customer service.
• Complete daily reports and maintain customer accounts.
• Respond promptly to customer inquiries.
• Assist customers with after sales service.

Skills

Clear communication

Friendly personality

Problem solving skills

Organizational skills

Ability to work collaboratively

Professional interaction

Job description

A leading home furnishings retailer is seeking a part-time Customer Care Associate in Ontario. This role focuses on delivering exceptional customer service, completing daily reports, and assisting with after-sales support. The ideal candidate will possess strong communication skills and a friendly demeanor. Join us to benefit from ongoing training, a fun team environment, and generous employee discounts.