Critical Power Field Technician (UPS Engineer) (GTA)

Pearce Services; Toronto; On-site; CAD 60,000 - 80,000; Full time

Job summary

A leading independent service provider in Toronto is seeking a Critical Power Field Technician. This critical role involves commissioning and maintaining power electronics in the Greater Toronto Area. Candidates should have 3-5 years of experience in the UPS and DC Power Systems industry, possess excellent communication skills, and be customer service-oriented. The position offers competitive compensation, comprehensive health benefits, and opportunities for growth in an inclusive environment. Travel may be required, along with on-call duties.

Benefits

Competitive compensation

Comprehensive health benefits

401(k) matching

Paid vacation and holidays

Tuition reimbursement

Qualifications

• 3-5 years experience in the critical power industry with UPS and DC Power Systems.
• Excellent verbal and written communication skills.
• Must be willing to travel and available for on-call readiness.

Responsibilities

• Commission and maintain power electronics at customer sites.
• Perform preventive maintenance and battery replacements.
• Participate in regular training sessions to enhance troubleshooting skills.

Skills

UPS experience

Troubleshooting skills

Customer service orientation

Ability to lift up to 50 pounds

Education

Technical degree or certificate

Tools

Hand tools

Test equipment

Job description

At PEARCE, we've got a career for you!

Join the nation’s leading independent service provider for critical telecommunication and renewable energy infrastructure. We are the premier independent service provider for our nation’s critical infrastructure. With over 2,500 team members nationwide, Pearce delivers comprehensive engineering, maintenance, repair, and repowering solutions, ensuring the seamless operation of our nation’s wireless and wireline telecom, commercial and utility‑scale solar and wind projects, EV charging stations, as well as large‑scale power generation, critical power and energy storage assets.

Your Impact

Pearce/ Unified is seeking a Critical Power Field Technician (UPS Field Engineer) for the Greater Toronto Area and surrounding areas, with a commitment to excellence and a strong desire to succeed and learn new skills. As a Critical Power Technician, you will directly support our customers in the onsite preventive, corrective, and restorative maintenance of their critical power systems (i.e., UPS, DC systems, inverters, PDUs, STS, and standalone reserve battery technologies). As a UPS Field Service Engineer for Unified Power, you will possess and utilize the ‘hit-the-ground-running’ and ‘think-outside-the-box’ mentalities that drive swift and superb solutions to address our customers’ needs.

Summary of Essential Job Functions

The primary duties and responsibilities of the Field Engineer will include, but not be limited to:

• Commission, maintain, and provide emergency support for power electronics at customer sites within the designated geographic area
• Perform preventive maintenance, equipment start‑ups, field modifications, and/or battery replacements
• Participate in the development of Methods of Procedures (MOP), when required
• Participate in regular training sessions held at the company's headquarters, utilizing test equipment to enhance trouble‑shooting skills
• Discuss problems related to the maintenance or operation of equipment, with in‑house and OEM technical support, when necessary
• Communicate with customer site personnel to keep them apprised of all onsite or equipment related issues

Requirements

ATTN: Only applicants with the following experience will be considered. Please ensure your resume clearly details your UPS work experience before applying.

• 3‑5 years working in the critical power industry with UPS, DC Power Systems and/or OEM experience
• Technical degree or certificate
• Advanced ability to troubleshoot faults to component level on equipment such as UPS systems, batteries, DC power systems, PDU’s, Inverter Systems, etc.
• Knowledge of equipment manufacturers (OEM) specifications
  • Capable of utilizing hand tools and test equipment to perform work
  • Excellent verbal & written communication skills
  • Extremely customer service‑oriented
  • Ability to work independently and be resourceful with good initiative and discipline
  • Must be able to perform repeated bending & lifting of up to 50 pounds during certain services
  • Must possess a valid driver’s license with a clean driving record
  • Must be willing to travel, work nights and weekends when necessary, and be available for on‑call readiness 24/7 with occasional periods of extended travel.
  • Must be willing to apply for Security Clearance with Provincial and Federal Government (Clean criminal record required).

  What We Offer

  Pearce offers a family‑friendly and innovative culture with opportunities for growth, competitive compensation, comprehensive health benefits including medical, dental and vision insurance, flexible spending accounts, HSA option. To help you recharge, we have paid vacation and paid holidays. For your future, we offer a company‑matching 401(k) Retirement, Life Insurance, Tuition reimbursement, and professional development training. To help you be successful at work, as required for the role, we will provide a company vehicle, phone, laptop, or tablet along with all necessary tools and safety equipment.

  At PEARCE, we are an equal opportunity employer dedicated to cultivating an inclusive environment that empowers employees to excel and make a meaningful impact, providing a dynamic space for field technicians, service specialists, and corporate professionals to flourish and propel their careers forward within our nationwide presence and expansive service offerings.

  Learn more about us at www.Pearce-Services.com!