Creators Program Manager

Amazon Jobs; Vancouver; On-site; CAD 69,000 - 117,000; Full time

Job summary

A leading global e-commerce firm is seeking a Program Manager to oversee the Creators program in Vancouver, Canada. You will develop content marketing strategies, drive product roadmaps, and manage cross-functional stakeholder engagement. The ideal candidate should have over 5 years of program management experience, strong analytical skills, and proficiency in Excel and SQL. This role offers a competitive salary ranging from $69,700 to $116,400 per year, based on experience.

Qualifications

• 5+ years of program or project management experience.
• 5+ years of experience with technical and non-technical teams.
• Experience in defining program requirements using data.

Responsibilities

• Own and implement content marketing plan for affiliate marketers.
• Drive product roadmap for Creators in Canada.
• Engage with key stakeholders both locally and internationally.

Skills

Interpersonal skills

Analytical skills

Business judgment

Operational rigor

Project management

Education

Bachelor's degree

Tools

Excel (Pivot Tables, VLookUps)

SQL

Job description

Overview

Do you want to work on an innovative and high-impact business that is changing the way customers make purchasing decisions? Do you want to operate in a green field space that takes on challenging problems to provide best in class solutions for our Customer worldwide? Are you self-motivated with strong ownership and ability to work through ambiguity to deliver results? Join us to make a real life-changing difference to how Canadian customers shop online. With its network of over 100,000 publishers, the Amazon Creators program is a global leader in online marketing and one of the largest external paid traffic channels for Amazon. The Amazon Creators Business Team partners with media and entertainment publishers, loyalty programs and influencers worldwide (called Creators). These associates create original content to help customers make informed purchase decisions on Amazon. Creators is an integral part of the Amazon marketing mix, bringing new customers to the site, driving existing customers to discover new products or programs such as Amazon Prime, and increasing overall customer loyalty. We are currently seeking a Program Manager to help run the Creators program for Amazon Canada. The ideal candidate will be a self-starter comfortable with ambiguity in a data-driven, fast-paced environment. You will exhibit strong analytical and interpersonal skills with the demonstrated ability to operate independently and deliver results.

Responsibilities

• Own, develop and implement content and communications marketing plan to drive awareness and engagement with our affiliate marketers and creators.
• Own go to market strategy and execution of new features for Amazon Creators Canada.
• Own and drive a product roadmap for Creators in Canada.
• Engage regularly with key internal business, product, legal, marketing and technical stakeholders (both locally and internationally).
• Provide ongoing operational support for partners and internal stakeholders.
• Drive simplified solutions for partners, including tools to get partners to implement effective integrations (links, API features etc.).
• Apply continuous improvement methodologies to improve existing processes and workflows.

Qualifications

• Be willing to operate with limited guidance.
• Have strong interpersonal skills and be able to influence remote teams, both technical and non-technical.
• Bring analytical horsepower and a deep curiosity about how things work.
• Be commercially savvy and have excellent business judgment.
• Bring operational rigor, holding your program stakeholders to the highest of standards.
• 5+ years of program or project management experience.
• 5+ years of working cross functionally with tech and non-tech teams experience.
• 5+ years of defining and implementing process improvement initiatives using data and metrics experience.
• Bachelor\'s degree.
• Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL.
• Experience defining program requirements and using data and metrics to determine improvements.
• 5+ years of driving end to end delivery, and communicating results to senior leadership experience.
• 5+ years of driving process improvements experience.
• Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization.
• Experience building processes, project management, and schedules.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary for this position ranges from $69,700/year up to $116,400/year. Salary is based on a number of factors and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. Applicants should apply via our internal or external career site.