Creative Technology & Client Relations Specialist

SP Photography; Regina; Hybrid; CAD 30,000 - 60,000; Part time

Job summary

A growing digital media business is seeking a part-time Creative Technology & Client Relations Specialist in Regina. This hybrid role involves managing client relationships and supporting creative technology efforts. The ideal candidate should have excellent communication skills and a solid grounding in photography and digital media software. Responsibilities include managing a CRM system and assisting with studio operations. This position offers professional development opportunities and photography perks.

Benefits

Professional Development Opportunities

Access to necessary software licenses

Discounts on photography services

Qualifications

• Excellent verbal and written communication skills.
• Proficiency in major image editing and post-production software.
• High proficiency with CRM and booking systems.
• Foundational knowledge of photography and videography principles.

Responsibilities

• Manage the CRM system for bookings, contracts, and invoicing.
• Serve as the first point of contact for client inquiries.
• Assist with studio and on-site setup including gear management.
• Edit, retouch, and organize photos/videos.

Skills

Client Relations

Creative Software Proficiency

System Mastery

Technical Skills

Tools

Adobe Lightroom

Photoshop

Premiere Pro

DaVinci Resolve

Job description

Creative Technology & Client Relations Specialist (Part‑Time) – Summary of the Position

this is a vital, part‑time (approx. 15 hours/week) hybrid role foundational to a rapidly growing Regina photography and digital media business. The Specialist is the central figure in the Client Relations Department, ensuring a seamless client journey across our diverse service portfolio (weddings, portraits, commercial real estate, video, and design). This role balances expert client communication and CRM management with essential hands‑on technical support for in‑home studio operations, troubleshooting, and end‑to‑end post‑production (culling, editing, and digital asset management). The position offers significant potential for growth as the business expands.

Responsibilities – Client Relations

• Take full control of the Client Relationship Management (CRM) system for bookings, contracts, and invoicing.
• Serve as the first point of contact for all client inquiries, communications, and scheduling.
• Manage multiple client projects, ensuring timely quotes, confirmations, and follow‑ups.
• Cultivate long‑term client relationships to encourage referrals and repeat business.

Responsibilities – Creative Technology & Production Support

• Assist with studio and on‑site setup, including camera, lighting, and gear management.
• Troubleshoot equipment issues (lighting, triggers, memory cards).
• Edit, retouch, and organize photos/videos using professional post‑production software (e.g., major image editing, video editing, and AI culling programs).
• Manage backups, maintain the digital asset library, and create client proofing galleries.
• Maintain cleanliness and organization of the studio space and equipment inventory.

Responsibilities – Team Collaboration

• Work closely with photographers and creative leads to meet project goals and deadlines.
• Coordinate with the digital marketing team on portfolio updates and promotions.

Qualifications – Skills & Competencies

• Client Relations: Excellent verbal and written communication skills with proven ability to manage client expectations and resolve issues professionally.
• Creative Software Proficiency: Demonstrated expertise in major image editing, video editing, and post‑production programs (e.g., Adobe Lightroom, Photoshop, Premiere Pro, DaVinci Resolve).
• System Mastery: High proficiency with CRM and booking systems for contracts, scheduling, and project management.
• Technical Skills: Foundational knowledge of photography/videography principles and ability to troubleshoot basic studio/camera equipment.

Qualifications – Experience

• Minimum 2‑3 years of professional experience in a client‑facing role that involved technical or production support.
• Solid knowledge of professional photography workflow and digital asset management.

Benefits

• Work Schedule: Approximately 15 hours per week, with flexibility to be discussed.
• Professional Development: Access to all necessary professional software licenses and opportunities for training/continuing education.
• Work Environment: Opportunity to work with industry‑leading gear in a collaborative studio environment in Regina.
• Photography Perks: Discounts or complimentary photography services for personal use.