Cosmetic Reset Merchandiser- Supervisor

Mosaic North America; Timmins; On-site; CAD 60,000 - 80,000; Part time

Job summary

A leading retail agency is seeking a motivated Field Supervisor for its Reset Team in Ontario, Canada. You will be responsible for overseeing the merchandising process and training. The position offers a competitive hourly rate, flexible scheduling, and growth opportunities. The ideal candidate will have strong communication and leadership skills, with at least one year of relevant experience. Join a company that values your development and well-being.

Benefits

Competitive Hourly Rates

$1 In-Store Hour Compliance Bonus

Flexible Scheduling

Paid Mileage and Travel Time

Growth Opportunities

Referral Bonus Program

Qualifications

• A minimum of 1 year of experience in a similar field.
• Comfortable handling store complaints and finding solutions.
• Ability to travel throughout the region and possibly across multiple districts.

Responsibilities

• Oversee end-to-end merchandising process and training for merchandisers.
• Lead and support team, troubleshoot, and train reps.
• Ensure compliance with project timelines and maintain satisfaction.

Skills

Strong communication skills

Leadership skills

Proficient in using technology tools

Highly organized

Job description

Description

We are seeking a highly motivated and skilled individual to join our team as a Field Supervisor for the Reset Team. In this role, you will be responsible for overseeing the end‑to‑end merchandising process and ensuring a seamless training experience for merchandisers within assigned territory.

What do we offer?

• Competitive Hourly Rates (negotiable based on territory and experience).


• $1 In-Store Hour Compliance Bonus (paid out quarterly).


• Flexible Scheduling


• Paid Mileage and paid travel time


• Growth Opportunities


• Referral Bonus Program

Responsibilities

• Live photo vetting and approval photos during relines.


• Lead and support team, troubleshoot, and provide training over the phone and virtually; coach and train reps, report to DM on Rep Performance action, and assist TLs infield with questions/issues.


• Follow up with direct reps regarding overdue call reports and reporting to DM any foreseen issues with compliance.


• Act as a point of contact for assigned reps within territory.


• Resolve store complaints.


• Ensure store/department management is satisfied with each visit and all work is completed 100% to visit instructions – coaching their direct reps to ensure each of their visits are executed to this standard as well.


• Ensure a maintained calendar on NI with above‑average scorecard results.


• Support DMs with overall project compliance and elevate any staffing or project issues.


• Perform regular team lead/merchandiser responsibilities – field work 90% of time as team lead or training opportunities as needed.


• Perform ad hoc staffing duties, adjust calendars, and fix/update call reports. 10% admin duties.

Qualifications

• A minimum of 1 years of experience in a similar field.


• Strong communication skills.


• Leadership skills.


• Ability to vet and approve photos during relines, including weekends and after‑hours.


• Comfortable handling store complaints and finding solutions.


• Ability to travel throughout the region and possibly across multiple districts.


• Proficient in using technology tools and software applications.


• Highly organized with excellent time management skills.


• Able to maintain a high level of customer satisfaction while keeping all calls up‑to‑date and ensuring compliance with project timelines.

About Us

Acosta Group is a collective uniting the most trusted retail, marketing, and foodservice agencies—Acosta, ActionLink, CORE Foodservice, CROSSMARK, Mosaic, Premium Retail Services, and Product Connections. Together, we connect consumers with the brands they love through omnichannel selling, merchandising, brand advocacy, and integrated marketing.

We recognize our associates are the foundation of our success. That’s why we prioritize your growth, development, and well‑being to help you reach your full potential. With programs designed to support a fulfilling work‑life balance, we offer opportunities that fit your lifestyle and ambitions—whether you’re looking for part‑time flexibility or full‑time career advancement.

Ready for a career path that’s as unique as you? Discover your path at Acosta Group!

Acosta Group is an equal opportunity employer and will ensure that applicants with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed, please contact [e-mail]. Be sure to include "Applicant Accommodation" in the subject of your email to expedite the request.

Acosta Group believes in good faith that the minimum and maximum annual salary or hourly compensation range for this opportunity is accurate and reasonable at the time of posting.

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Acosta, and its subsidiaries, is an Equal Opportunity Employer

Job Category: Retail

Position Type: Part time

Business Unit: Sales

Salary Range: $20.00 - $20.00

Company: Mosaic Sales Solutions Canada Operating Co

Employer Description: ACOSTAGRPMEMP_DESC