Conversion and Retention Agents

TechBiz Global GmbH; Toronto; Remote; CAD 80,000 - 100,000; Full time

Job summary

A leading recruitment firm is seeking Conversion & Retention Agents for dynamic roles in the sales environment. The ideal candidate will engage leads, maintain client relationships, and drive product sales. Strong communication skills and experience in a performance-driven team are essential. Competitive salary and commissions are offered, along with opportunities for growth.

Benefits

Competitive base salary

Generous commissions

International work environment

Relocation assistance

Qualifications

• 1–2+ years of experience in conversion / retention.
• Proven ability to work in a target-driven team.
• Strong results orientation and motivation by performance.

Responsibilities

• Engage new leads and convert them into active clients.
• Maintain relationships with existing clients.
• Upsell and cross-sell financial products or services.
• Provide high-level client support to boost retention.
• Meet and exceed KPIs in a performance-driven setting.

Skills

Fluent English

Native or fluent in Spanish/German/Dutch/French/Italian/Portuguese

Communication skills

Negotiation skills

Performance-driven

Job description

Overview

TechBiz Global provides recruitment services to our TOP clients. We are currently seeking Conversion and Retention Agents to join one of our clients' teams. Location: Anywhere.

Job Title: Conversion & Retention Agent

About the Role: We’re seeking dynamic Conversion and Retention Agents to join a fast-paced, high-energy sales environment in the Capital Market and iGaming sectors. Your mission? Turn leads into clients and keep them engaged and trading.

Responsibilities

• Engage new leads, convert them into active clients
• Maintain strong relationships with existing clients
• Upsell and cross-sell financial products or services
• Provide high-level client support to boost retention
• Meet and exceed KPIs in a performance-driven setting

Qualifications

• Native or fluent in English + one of the following: Spanish, German, Dutch, French, Italian, Portuguese, etc.
• 1–2+ years’ experience in conversion / retention
• Excellent communication & negotiation skills
• Results-driven, motivated by performance and bonuses
• Ability to work under pressure in a target-driven team

Benefits

• Competitive base salary + generous commissions
• International, multicultural work environment
• Opportunity to grow within a leading industry
• Relocation assistance may be provided