Contract Caseworker - Health & Pharma Support (9 Months)

AmerisourceBergen; Manitoba; On-site; CAD 42,000 - 66,000; Full time

Job summary

A leading healthcare solutions provider is seeking a Caseworker for a 9 Month Contract in Manitoba. Responsibilities include managing projects, providing telephone support to patients, and adhering to compliance protocols. Ideal candidates should have customer service experience, preferably in the medical field, and be bilingual (French/English). This role offers competitive compensation and benefits, fostering a supportive work culture.

Benefits

Comprehensive health benefits

Professional development opportunities

Flexible working arrangements

Qualifications

• Requires broad training in business administration or related fields.
• Minimum of one-year experience in customer service.
• Experience in the medical and pharmaceutical field is an asset.

Responsibilities

• Manage assigned projects and cases.
• Provide telephone support for patients and healthcare professionals.
• Document activities in program-specific database.

Skills

Customer service experience

Bilingual (French/English)

Multitasking

Attention to detail

Problem-solving skills

Education

Two-year associate's degree

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

A leading healthcare solutions provider is seeking a Caseworker for a 9 Month Contract in Manitoba. Responsibilities include managing projects, providing telephone support to patients, and adhering to compliance protocols. Ideal candidates should have customer service experience, preferably in the medical field, and be bilingual (French/English). This role offers competitive compensation and benefits, fostering a supportive work culture.