Concierge (Overnight)

Different Technologies Pty Ltd.; Richmond; On-site; CAD 30,000 - 60,000; Full time

Job summary

A service-oriented company in Metro Vancouver is seeking a Weekend Concierge for a full-time position. Responsibilities include assisting residents with various needs, ensuring safety, coordinating maintenance, and organizing community events. The ideal candidate has hospitality experience with strong multitasking and problem-solving skills, alongside proficiency in Microsoft Office. Competitive wages, training, and growth opportunities are offered in a supportive environment.

Benefits

Competitive wages

Comprehensive training

Opportunities for advancement

Qualifications

• Flexibility and availability to address requests promptly.
• Proven experience in hospitality or customer service.
• Ability to multitask and handle high-pressure situations.

Responsibilities

• Assist residents with package handling and key management.
• Monitor and control access to ensure resident safety.
• Coordinate with service providers for maintenance or repairs.
• Organize community events to foster resident engagement.
• Handle administrative tasks and manage resident communications.
• Respond to emergencies and ensure safety protocols are followed.
• Report and coordinate minor maintenance issues.

Skills

Flexibility and availability

Hospitality experience

Problem-solving skills

Multitasking

Organizational skills

Customer service

Tools

Microsoft Office

Scheduling software

Job description

Join Our Team as a Weekend Concierge!

We are seeking a dependable and professional Concierge to our team. In this dynamic role, you will provide exceptional customer service, respond to client needs, and ensure smooth daily operations.

Key Duties & Responsibilities:

• Resident Service: Assist residents with various needs, such as package handling, key management, and information inquiries.
• Security Oversight: Monitor and control access to the property, ensuring the safety and well being of residents.
• Vendor Coordination: Facilitate communication with service providers and contractors for maintenance or repairs within the property.
• Event Planning: Organize and coordinate community events or gathering to foster a sense of community among residents.
• Administrative Support: Handle administrative tasks, such as managing reservation, maintaining records, and assisting with resident communications.
• Emergency Response: Be prepared to respond to emergencies, alerting appropriate authorities and guiding residents in safety protocols.
• Building Maintenance: Report and coordinate minor maintenance issues and liaise with property management for resolution.
• Information Resource: Act as a knowledge resource for residents regarding local services, amenities, and community policies.
• Communication Liaison: Facilitate effective communication between residents, property management, and other relevant parties.

Requirements:

• Flexibility, availability, and the ability to address requests promptly.
• Proven experience in hospitality, customer service, or related fields.
• Ability to multitask and handle high-pressure situations.
• Strong problem-solving and organizational skills.
• Proficiency with basic computer applications (Microsoft Office, scheduling software, etc.)

Job Type: Full-time

Starting Date: December

Shift Timings: 1 am - 9 am

• 8 hours shift
• Monday - Friday

Salary: $22 per hour

Experience:

• Customer service: 1 year (preferred)
• Concierge: 1 year (preferred)

Location: Richmond, BC

Why Work at Cleantech?

Join a team that values your growth, rewards your hard work, and invests in your future. We offer competitive wages, comprehensive training, and a clear path for advancement. With a strong policy of promoting from within, Cleantech provides opportunities to grow into technical caretaker roles or leadership positions, creating a fulfilling and rewarding career.

Please apply with your resume — we’d love to hear from you!