Concierge

Different Technologies Pty Ltd.; Coquitlam; On-site; CAD 30,000 - 60,000; Full time

Job summary

A property management company in Coquitlam is looking for a dependable Overnight Concierge to provide exceptional customer service and manage day-to-day operations at a residential building. The role includes assisting residents, ensuring security, coordinating with vendors, and handling administrative tasks. Ideal candidates should have experience in hospitality or customer service, possess strong multitasking and organizational skills, and be proactive in addressing residents' needs. This full-time position offers competitive compensation.

Benefits

Competitive wages

Comprehensive training

Advancement opportunities

Qualifications

• Flexibility, availability, and the ability to address requests promptly.
• Proven experience in hospitality, customer service, or related fields.
• Ability to multitask and handle high-pressure situations.

Responsibilities

• Assist residents with various needs, such as package handling and key management.
• Monitor and control access to the property, ensuring resident safety.
• Facilitate communication with service providers and contractors.

Skills

Customer service

Multitasking

Problem-solving

Organizational skills

Flexibility

Tools

Microsoft Office

Scheduling software

Job description

Overview

Join Our Team as a Concierge! We are seeking a dependable and professional Overnight Concierge for a residential building located in Coquitlam. In this dynamic role, you will provide exceptional customer service, respond to residents' needs, and ensure smooth daily operations.

Responsibilities

• Resident Service: Assist residents with various needs, such as package handling, key management, and information inquiries.
• Security Oversight: Monitor and control access to the property, ensuring the safety and well being of residents.
• Vendor Coordination: Facilitate communication with service providers and contractors for maintenance or repairs within the property.
• Event Planning: Organize and coordinate community events or gathering to foster a sense of community among residents.
• Administrative Support: Handle administrative tasks, such as managing reservations, maintaining records, and assisting with resident communications.
• Emergency response: Be prepared to respond to emergencies, alerting appropriate authorities and guiding residents in safety protocols.
• Building maintenance: Report and coordinate minor maintenance issues and liaise with property management for resolution.
• Information Resource: Act as a knowledge resource for residents regarding local services, amenities, and community policies.
• Communication Liaison: Facilitate effective communication between residents, property management, and other relevant parties.

Requirements

• Flexibility, availability, and the ability to address requests promptly.
• Proven experience in hospitality, customer service, or related fields.
• Ability to multitask and handle high-pressure situations.
• Strong problem-solving and organizational skills.
• Proficiency with basic computer applications (Microsoft Office, scheduling software, etc.).

Nice to have

• Basic Security Training (BST) certificate.

Job Type: Full-time

Starting date: February

Shift Timings: 11:30 pm - 7:30 am

• 8 hours shift
• Monday - Friday

Salary: $22 / h

Experience

• Customer service: 1 year (preferred)
• Concierge/caretaker/building manager: 1 year (preferred)

Location: Coquitlam, BC

Why Work at Cleantech?

Join a team that values your growth, rewards your hard work, and invests in your future. We offer competitive wages, comprehensive training, and a clear path for advancement. With a strong policy of promoting from within, Cleantech provides opportunities to grow into technical caretaker roles or leadership positions, creating a fulfilling and rewarding career.

Please apply with your resume — we’d love to hear from you!