Concierge Desk Guard - Afternoon shift

Regal Security Inc.; Oakville; On-site; CAD 30,000 - 60,000; Full time

Job summary

A reputable security firm is looking for full-time Concierge Security Guards in Oakville, Ontario. The role involves providing exceptional customer service, supervising security staff, and responding to incidents. Candidates must hold a valid Ontario Security License, along with First Aid/CPR and WHMIS certifications. Compensation starts at $19.30 per hour, with health benefits after three months of employment. Ideal candidates are attentive, possess strong decision-making skills, and have a secondary school diploma or higher.

Benefits

Health benefits after probation period

Qualifications

• Valid Ontario Security License is mandatory.
• Must have valid First Aid/CPR and WHMIS Certifications.
• A valid Vulnerable Sector Check is required.

Responsibilities

• Provide excellent customer service as a front line representative.
• Supervise contracted security staff to meet company standards.
• Respond appropriately to security incidents and emergencies.

Skills

Customer service orientation

Clear communication skills

Decision making

Attention to detail

Reliable judgment

Education

Secondary School Diploma or equivalent

Criminal Justice or Business education

Tools

Microsoft Office

Gmail

Job description

Regal Security Inc. is currently seeking a few full time Concierge Security Guards at our sites located in the Oakville, ON area.

The Ideal Candidate must have:

• Full-time availability to work all days of the week and schedules that can consist of mornings, afternoons, overnight and weekend shifts – including holidays.
• Demonstrated experience as a security guard or concierge.
• Customer service-driven individual
• Clear English communication skills in all areas (verbal and written)
• Detailed and thorough record‑keeping (Memo book, incident reports, etc.)
• Keen observation and attentiveness
• Professional physical deportment and presentation
• Decision Making, Reliable, Common Sense and exceptional judgment

Job Duties and Responsibilities:

• Provide outstanding and personalized customer service as a front line representative of Regal Security
• Act as Regal’s day to day point of contact for our individual client and field staff inquiries
• Supervise contracted site to ensure security staff are meeting company standards in terms of uniforming, training and site procedures
• Operate and maintain an organized environment
• Enforce property rules and regulations to maintain the security and safety of our clients and their assets
• Ensure enforcement of Trespass to Property Act
• Safely operate and maintain company and client‑issued equipment and supplies.
• Respond to major incidents on property and aid security staff with managing the situation (fire, flood, medical issue and criminal activity)
• Ensure that safety and emergency protocols are completed in response to Fire Alarms and other Site Emergencies
• Complete walking patrols and inspections of facilities and equipment as required
• Review, know and follow post orders as identified for site representing
• Maintain a safe working environment and follow the facilities health and safety procedures
• Duties as otherwise assigned

Qualifications:

• Valid Ontario Security License
• Valid First Aid/CPR Certification
• Valid WHMIS Certification
• Secondary School Diploma or equivalent and higher (preference will be given to those with a Criminal Justice or Business post‑secondary education)
• Proficient in the use of various computer programs (i.e. Microsoft Office, Gmail) and able to adapt and learn a new program.
• A valid Vulnerable Sector Check is required for this position.

Compensation:

• The pay rate will be $19.30 an hour based on site requirements and applicants experience.
• Health Benefits are available for full‑time employees upon completion of 3 months probation.

Why choose Regal Security?

Regal Security Inc. is an established and growing security company that offers a vast array of professional and dependable security guard services across the Greater Toronto Area and Southwest Ontario.

Our Everyday Superhero™ guards are selected and trained to protect the client’s assets, property, employees, and tenants, using a custom‑designed security solution for every client within the sectors we serve.

Every member of the Regal security team and every service carried out is directed by the Regal guiding principle: Strength & Honor™. With this in mind, Regal’s security guards are known as Everyday Superheroes™ – they are friendly, well‑trained and, most importantly, proud, as they go above and beyond the call of duty to uphold Regal’s high standards.

“THE REGAL SECURITY MISSION IS “YOUR PEACE OF MIND”™.”

Thank you for your application. Unfortunately, due to the high volume of applicants, only those deemed eligible for an interview will be contacted. All candidates will be communicated to by phone or email for the recruitment process.

Regal Security Inc. welcomes all candidates equally and encourages all qualified candidates, from women and men, including persons with disabilities, members of visible minorities, and Aboriginal persons, to apply.

Regal provides accommodation for applicants with disabilities during the recruitment process in accordance with the Accessibility for Ontarians with Disabilities Act (AODA). Please contact us to request accommodation.