Concierge

Cleantech Service Group; Richmond; On-site; CAD 30,000 - 60,000; Full time

Job summary

A hospitality services company is seeking a dependable Weekend Concierge in Richmond, BC. The role encompasses providing exceptional customer service, addressing resident needs, and overseeing daily operations. Responsibilities include assisting residents, monitoring property security, coordinating vendors, and organizing community events. Candidates should have customer service experience and the ability to multitask in high-pressure situations. This full-time position offers starting wages of $22 per hour with flexible shifts from 1 am to 9 am, Monday through Friday.

Benefits

Competitive wages

Comprehensive training

Career advancement opportunities

Qualifications

• Flexibility and prompt responsiveness to requests.
• Proven experience in hospitality or customer service.
• Ability to handle high-pressure situations.

Responsibilities

• Assist residents with various needs like package handling.
• Monitor and control access to ensure resident safety.
• Facilitate communication with service providers for maintenance.

Skills

Customer service experience

Hospitality skills

Problem-solving skills

Multitasking ability

Organizational skills

Tools

Microsoft Office

Scheduling software

Job description

Join Our Team as a Weekend Concierge!

We are seeking a dependable and professional Concierge to our team. In this dynamic role, you will provide exceptional customer service, respond to client needs, and ensure smooth daily operations.

Key Duties & Responsibilities:

• Resident Service: Assist residents with various needs, such as package handling, key management, and information inquiries.
• Security Oversight: Monitor and control access to the property, ensuring the safety and well being of residents.
• Vendor Coordination: Facilitate communication with service providers and contractors for maintenance or repairs within the property.
• Event Planning: Organize and coordinate community events or gathering to foster a sense of community among residents.
• Administrative Support: Handle administrative tasks, such as managing reservation, maintaining records, and assisting with resident communications.
• Emergency Response: Be prepared to respond to emergencies, alerting appropriate authorities and guiding residents in safety protocols.
• Building Maintenance: Report and coordinate minor maintenance issues and liaise with property management for resolution.
• Information Resource: Act as a knowledge resource for residents regarding local services, amenities, and community policies.
• Communication Liaison: Facilitate effective communication between residents, property management, and other relevant parties.

Requirements:

• Flexibility, availability, and the ability to address requests promptly.
• Proven experience in hospitality, customer service, or related fields.
• Ability to multitask and handle high-pressure situations.
• Strong problem-solving and organizational skills.
• Proficiency with basic computer applications (Microsoft Office, scheduling software, etc.)

Job Type: Full-time

Starting Date: December

Shift Timings: 1 am - 9 am

• 8 hours shift
• Monday - Friday

Salary: $22 per hour

Experience:

• Customer service: 1 year (preferred)
• Concierge: 1 year (preferred)

Location: Richmond, BC

Why Work at Cleantech?

Join a team that values your growth, rewards your hard work, and invests in your future. We offer competitive wages, comprehensive training, and a clear path for advancement. With a strong policy of promoting from within, Cleantech provides opportunities to grow into technical caretaker roles or leadership positions, creating a fulfilling and rewarding career.

Please apply with your resume — we’d love to hear from you!