Community Safety Clerk - Up to 11 month term

City of Kelowna; Kelowna; On-site; CAD 45,000 - 60,000; Full time

Job summary

A municipal government authority is looking for a Community Safety Clerk for an up to 11-month term. In this role, you will handle customer inquiries, maintain records, and support various administrative tasks. The ideal candidate should have experience in Office Administration, proficiency in Microsoft Office, and be able to manage financial transactions effectively. This position contributes significantly to community safety operations in Kelowna.

Qualifications

• Experience in Office Administration is required.
• Proficiency in Microsoft Office Suite needed.
• Experience in financial transactions management is an asset.

Responsibilities

• Manage customer queries and complaints effectively.
• Maintain accurate paper and electronic records.
• Provide administrative and financial support.

Skills

Office Administration

Microsoft Office Suite

Research and data analysis

Customer service

Education

High school diploma

Job description

Community Safety Clerk – Up to 11‑month term

Applications accepted until 4:00 pm on the closing date.

Special Instructions

Please attach copies of your education/membership(s) as "other documents".

Duties

• Receives, records, responds to and/or refers enquiries and complaints; investigates and resolves customer queries.
• Creates, inputs, updates, and maintains paper and electronic records, including website updates, computer reports and service requests, supporting Community Safety operations or referrals to other City departments and external agencies.
• Provides administrative support, including booking appointments and ordering supplies.
• Completes financial transactions, including invoicing, accounts payable, receivable and credit‑card items.
• Displays a working knowledge of bylaws, procedures, policies, court processes and the Local Government Act.
• Researches and compiles information, develops, organizes, and maintains department filing and bring‑forward systems.

Documents Needed to Apply

• Required Documents
  • Resume
  • Cover Letter
• Optional Documents
  • Other Document 1
  • Other Document 2
  • Other Document 3

Supplemental Questions

• How many years of Office Administration experience do you have?
  • None
  • Less than 1 year
  • 1 to 3 years
  • 3 to 5 years
  • More than 5 years
• What level of proficiency do you have using the Microsoft Office Suite, including Word, Outlook, Excel and Power Point?
  • No experience
  • Basic
  • Intermediate
  • Advanced
  • Expert
• How many years of experience do you have doing research and data analysis?
  • None
  • Less than 1 year
  • 1 to 3 years
  • 3 to 5 years
  • More than 5 years
• How many years of experience do you have in providing administrative support for various assigned projects, including verifying prices/quotes and authorizing payable invoices etc.?
  • None
  • 0 to 1 year
  • 1 to 2 years
  • 2 to 4 years
  • Over 4 years
• How many years of experience do you have in financial transactions including: invoicing, accounts payable, accounts receivable and credit card items?
  • None
  • Less than 1 year
  • 1 to 3 years
  • 3 to 5 years
  • More than 5 years
• How many years of experience do you have with front line customer service (which includes providing services and/or taking questions and providing answers to public enquiries)?
  • None
  • Less than 1 year
  • 1 to 3 years
  • 3 to 5 years
  • More than 5 years
• Do you possess or have the ability to obtain an RCMP Security Clearance?
  • No
  • No but I am able to obtain
  • Yes, I currently have
• This position requires an RCMP Enhanced Security Clearance. For Enhanced Security Clearances, the individual must have Canadian citizenship or Permanent Resident status. Do you possess either Canadian citizenship or Permanent Resident status?
  • No
  • Yes