Community Co-Supervisor - Little Grand Rapids

Southeast Child & Family Services; Little Grand Rapids; On-site; CAD 60,000 - 80,000; Full time

Job summary

A child and family service organization in Canada is seeking a dedicated professional for a permanent full-time position. Responsibilities include overseeing case management processes, mentoring staff, and collaborating with community services. Candidates must have a Bachelor's in Social Work or equivalent and at least five years of relevant experience. The role requires knowledge of Indigenous culture and excellent communication skills. A valid driver's license is essential.

Benefits

Meal allowance

Travel and accommodations provided

Shift rotation support

Qualifications

• Bachelor of Social Work or combination of education and experience.
• Minimum 5 years of experience in case management.
• Experience with investigations and high-risk situations.

Responsibilities

• Oversee program/case management process with staff consultation.
• Collaborate with community services to achieve objectives.
• Mentor staff with challenging caseloads and de-escalate conflict.
• Participate in recruitment and maintain staff competencies.

Skills

Front-line case management

Excellent verbal and written communication

Knowledge of Indigenous culture

Crisis intervention

Education

Bachelor of Social Work or equivalent

Tools

Microsoft Office

CFSIS

IM

Job description

COMPETITION # 2025-072R POSITION TYPE PERMANENT, FULL-TIME

• Shift Rotation - 7 days on, 7 days off
• FIFO (Fly-in, Fly-out)
• Meal allowance, travel, and accommodations provided

RESPONSIBILITIES

• Oversees the program/case management process within the Unit by providing staff with consultation, direction, and monitoring on a daily basis, and ensures key deadlines and responsibilities are adhered to.
• Establishes an understanding of community values, strengths, and concerns; and works collaboratively with other community services and collaterals to achieve program and service objectives.
• Contributes to plans for improvement of service delivery for the program and services unit and participates in developing new services or approaches.
• Mentoring and advising staff with challenging caseloads (including Intake, Child Protection, Family Enhancement and Family Service delivery); de‑escalating conflict while providing resolution; and, gaining the cooperation of others in a rapidly changing environment.
• Participates with Human Resources in the recruitment and selection process; maintains and upgrades staff competencies through professional development and training opportunities; and, provides guidance for Agency policies to be adhered to.
• Other duties as may be assigned by the Community Director.

QUALIFICATIONS

• Bachelor of Social Work (an equivalent combination of education and experience may be considered).
• A minimum of five (5) years experience in front‑line case management with Children‑in‑Care and families.
• Experience conducting investigations including gathering and analyzing information to implement appropriate action(s).
• Demonstrated working knowledge of and familiarity with:
  • Indigenous culture and an understanding of the rural cultural environment;
  • The Child and Family Services Act; The Adoption Act; An Act respecting First Nations, Inuit and Métis children, youth, and families; Indigenous child welfare practices; First Nations history; and colonization;
  • Crisis intervention; child protection investigations; assessment of high‑risk situations to determine appropriate response times;
  • Substance abuse; family violence; child abuse/neglect; grief and loss issues; and community resources.
• Excellent verbal and written communication skills (specifically to documentation and report writing).
• Working knowledge of Microsoft Office, CFSIS and IM.
• A valid driver’s license; a reliable vehicle.
• Satisfactory Criminal Record; Child Abuse Registry; and Prior Contact Checks.

Please send a cover letter and a resume to [e-mail].

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