Commercial Lines Account Manager, Mid-Market

HUB International; Toronto; On-site; CAD 55,000 - 75,000; Full time

Job summary

A leading insurance brokerage in Toronto is seeking a Commercial Lines Account Manager who will manage client relationships and handle insurance submissions. Applicants should have a RIBO license and typically 2+ years of experience in commercial insurance. We offer a supportive environment with competitive compensation, work-life balance, and opportunities for professional growth.

Benefits

Competitive compensation

Flexible working arrangements

Comprehensive benefits package

Professional growth opportunities

Reimbursements for licensing fees

Discounts on events and travel

Qualifications

• 2+ years of industry experience focused on commercial risks.
• Experience in Mid-Market Risks (General P&C and Liability).
• Proven ability to communicate at all levels.

Responsibilities

• Maintain key client and insurer relationships.
• Assist clients with quotes, premium adjustments, endorsements, and claims.
• Prepare insurance submissions and proposals.

Skills

Organizational skills

Effective communication

Client-focused solutions

Education

RIBO license

Insurance industry designations (CIP, CAIB)

Tools

EPIC

Job description

About The Role

We’re seeking a dynamic Commercial Lines Account Manager to join our Mid-Market Commercial Insurance team. The Account Manager is a key client service partner to producers on an assigned book of business, playing a central role in maintaining long-term relationships with clients by addressing the client’s needs.

This is an ideal role for a strong team player who is organized, detail oriented, and has a commitment to delivering results on required deadlines.

What You’ll Do

• Act as one of the primary points of contact for an assigned book; responsible for maintaining key client and insurer relationships
• Meeting existing client’s needs, including but not limited to quotes, premium adjustments, endorsements, renewals, and claims
• Prepare and monitor insurance submissions, proposals, and summaries of insurance with the support of an account assistant for the processing of binders, certificates, and billings
• Negotiate with insurers to best meet the needs of the client in conjunction with the producer remarketing where necessary
• Collect premiums from clients in a timeline pursuant to HUB standards
• Assist with certificates of insurance & invoicing

What You’ll Need for Success

• RIBO (Registered Insurance Broker of Ontario) license Required
• Typically, 2+ years of industry, or product line experience with a focus on commercial risks
• Extensive experience in the placement of Mid-Market Risks (General P&C and Liability)
• Effective organizational skills and time management
• Demonstrated ability to communicate (written and verbal), present, and influence credibly and effectively at all levels of the organization, including executive
• Experienced in delivering client-focused solutions based on unique needs
• Pursuit of insurance industry designations (CIP, CAIB, etc.) is a plus
• Proficiency with computer applications expected; EPIC experience is mandatory

Elevate Your Career with HUB International

Choosing HUB International means aligning your career with a premier insurance brokerage. Our expansive network, powered by over 20,000 dedicated professionals across 500 offices in North America, sets the stage for an enriching career that promises both stability and remarkable growth opportunities. For a deeper insight into our values and vision, we invite you to explore: https://www.hubinternational.com/en-CA/about-us/

Your Advancement and Well-being: Our Priority

At HUB, we place immense value on the well-being and professional development of our team. Here’s what you can look forward to as part of the HUB Team:

• Recognized Rewards: Thrive in a supportive environment that values your contributions with a competitive compensation package, including incentives, bonuses, and additional earning opportunities.
• Work-Life Balance: Take advantage of flexible working arrangements and generous time-off policies that adapt to your needs and lifestyle.
• Comprehensive Benefits: Access a robust benefits package, including company-matched RRSPs, designed to support you and your family.
• Professional Growth: Advance your career with HUB-sponsored training programs, tuition reimbursement, and other development opportunities tailored to help you succeed.
• Industry Support: Benefit from reimbursements for professional licensing and membership fees, reflecting our investment in your expertise.
• Exclusive Perks: Enjoy special discounts on events, travel, accommodations, and personal home & auto insurance, making your HUB experience even more rewarding

Culture and Belonging: Our Commitment

At HUB International, we are dedicated to fostering a culture where everyone feels a sense of belonging. We value the unique experiences and perspectives that each team member brings, creating an environment where all voices are welcomed and respected. If you require assistance or accommodation at any stage of the recruitment process, we encourage you to let us know—we’re here to support you. At HUB, building an inclusive workplace isn’t just part of what we do—it’s at the heart of who we are.

Service: Our Ethos

At HUB International, service defines who we are. This dedication extends not only to our clients but also to our employees and the communities we’re proud to support. Our regional offices are actively engaged in local initiatives, reflecting our commitment to giving back and making a meaningful difference.

When you join HUB, you’ll find more than just a career—you’ll become part of a team where your skills are valued, your growth is encouraged, and your contributions have a lasting impact.

Department: Account Management & Service

Required Experience: 2-5 years of relevant experience

Required Travel: Negligible

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