Commercial Account Manager

Ecl; Area F (Kokanee Range); Hybrid; CAD 60,000 - 80,000; Full time

Job summary

A well-established insurance brokerage in British Columbia is seeking a Commercial Account Manager to oversee client relationships, manage policy renewals, and ensure exceptional service. Ideal candidates will have a Level 2 General Insurance License and at least 3 years of commercial insurance experience. This full-time role values autonomy and offers a hybrid work environment. North Shore residents will be preferred for this position.

Qualifications

• Level 2 General Insurance Licence is essential.
• Minimum of 3 years of experience in a similar role is required.
• Candidates must reside on the North Shore.

Responsibilities

• Manage client relationships and provide exceptional service.
• Handle the full renewal cycle for commercial insurance policies.
• Collaborate with internal teams to execute account strategies.

Skills

Client Relationship Management

Policy Management

Communication Skills

Organizational Skills

Education

Level 2 General Insurance Licence

3+ years of commercial insurance experience

Tools

Brokerage management systems

Microsoft Office

Job description

Commercial Account Manager
Type: Onsite/Hybrid | Full-Time

Candidates must currently reside on the North Shore; only North Shore–based candidates will be considered.

About Our Client

Our client is a well‑established, independent insurance brokerage with a strong presence in the British Columbia market. Known for their deep industry expertise and relationship‑driven approach, they have built a reputation for delivering thoughtful, tailored risk management solutions to commercial clients across a range of industries.

With a history rooted in integrity, collaboration, and long‑term partnership, this organization prides itself on combining the resources and market access of a leading brokerage with the personalized service of a close‑knit team. Their commitment to professional development, client advocacy, and community involvement has positioned them as a trusted advisor and an employer of choice within the insurance landscape.

This role offers the opportunity to make a meaningful impact by managing and growing commercial client relationships while working within a supportive, high‑performance culture that values autonomy, accountability, and work‑life balance. For the right candidate, this is a chance to contribute locally while leveraging strong markets, experienced leadership, and a values‑driven environment.

Key Responsibilities

As the Commercial Account Manager, you will play a key role in delivering exceptional service to an established book of commercial clients while supporting retention, growth, and overall client satisfaction. Your responsibilities will include:

• Client Relationship Management:
  • Act as the primary point of contact for commercial clients, providing day‑to‑day service, policy maintenance, and renewal support.
  • Build trusted, long‑term relationships by understanding client operations, exposures, and evolving insurance needs.
• Policy & Renewal Management:
  • Manage the full renewal cycle, including data collection, submissions to markets, negotiation of terms, and presentation of coverage options.
  • Collaborate with insurers and internal stakeholders to secure competitive coverage solutions aligned with client risk profiles.
• Collaboration & Advisory Support:
  • Work closely with producers, insurers, and internal teams to ensure seamless service delivery and account strategy execution.
  • Proactively identify coverage gaps, cross‑selling opportunities, and risk management solutions that support client objectives and brokerage growth.

Qualifications

To succeed in this role, candidates should demonstrate the following:

• Education & Experience:
  • Level 2 General Insurance Licence.
  • Minimum of 3 years of commercial insurance experience in an account management or similar role.
  • Candidates must currently reside on the North Shore; only North Shore–based candidates will be considered.
• Technical Skills:
  • Strong working knowledge of commercial insurance products, policy wordings, and renewal processes.
  • Proficiency with brokerage management systems and Microsoft Office; experience working with multiple insurer portals is an asset.
• Key Competencies:
  • Excellent communication and relationship‑building skills with a strong client‑service mindset.
  • Highly organized, detail‑oriented, and able to manage multiple priorities in a deadline‑driven environment.

Apply Today

Please submit your resume directly to Alana Tarchuk via email at [e-mail] referencing Job ID: 82604

About Us

Executrade is one of Western Canada’s most comprehensive full‑service recruitment firms, with over 50 years of expertise in connecting talented professionals with leading organizations.
We are proud to apply principles of diversity, equity, and inclusion in all our recruitment practices, ensuring equal opportunities for all candidates.
In accordance with Canadian immigration laws, priority will be given to Canadian citizens and permanent residents. Learn more: www.cic.gc.ca.