Clinic Coordinator

Foothills Integrative Psychology; Okotoks; On-site; CAD 30,000 - 60,000; Full time

Job summary

A client-centered healthcare provider in Okotoks is seeking a Clinic Coordinator to join their dynamic team. The role involves front desk support, managing client interactions, and ensuring quality assurance in a compassionate environment. Ideal candidates will have strong communication skills and organizational abilities, with a passion for helping others. Competitive compensation of $20-$26 per hour is offered along with benefits including health care and paid time off.

Benefits

Disability insurance

Extended health care

Paid time off

Vision care

On-site parking

Qualifications

• 2-3 years of experience in Client Care and Customer Service, preferably in a medical office at the front desk.
• Psychology undergraduate students and graduates are welcome.

Responsibilities

• Provide exceptional support to the Psychotherapy & Neurotherapy practice.
• Welcome clients, manage bookings, and process payments.
• Ensure administrative tasks like follow-ups and claims submission are completed accurately.

Skills

Excellent communication skills

Organizational skills

Tech-savvy

Client care experience

Education

Psychology undergraduate degree

Tools

Google Workspace Apps

Dropbox

Jane

Job description

Overview

Join Our Dynamic Team as a Clinic Coordinator

Are you an outgoing, detail-oriented, and efficient professional looking to make a real impact? Ready to be part of a vibrant team where your skills and expertise are valued and celebrated?

About Us

Foothills Integrative Psychology & Neurotherapy is a team of compassionate and skilled professionals committed to helping individuals, couples, and families achieve well-being through an integrative and client-centered approach. We provide psychotherapy, QEEG, and neurotherapy services in a warm and welcoming environment where both clients and clinicians thrive.

Our Vision

To support meaningful, lasting change through compassionate, attuned, and integrative care.

Our Core Values

• Compassionate Care - We meet clients with empathy, respect, and a commitment to meaningful healing.
• Collaboration - We believe in the power of teamwork within our practice and alongside our clients.
• Integrity - We practice with honesty, ethical care, and professionalism.
• Growth-Oriented - We value continuous learning, development, and innovation.
• Balance - We support a work culture that promotes personal and professional balance.

What We Offer

• Competitive Compensation
• Supportive Environment
• Conveniently located in the historic district of Okotoks: 73 Elma Street West, Okotoks, AB
• Free parking
• Contract rates: $20-26 / hr depending on experience and training

What You'll Do

• Front Desk Support: Provide exceptional support to our Psychotherapy & Neurotherapy practice, assisting with client bookings, payments, and managing intake & consent forms.
• Client Interaction: Welcome clients to the office, answer client calls and emails, and process payments at the end of sessions with professionalism and compassion.
• Quality Assurance: Ensure all administrative tasks are completed accurately, including follow-ups on payments, securing payment information, and uploading secure documents. Manage booking software, including schedules and treatments offered.
• Office Maintenance: Keep the office area organized, manage office supplies, maintain clinical files, and confirm claims with insurance companies.

To Succeed in This Role

• You will excel if you possess excellent communication skills and the ability to lead and promote the vision of the clinic.
• You must be extremely organized, thinking 10 steps ahead, with the ability to see the big picture with an entrepreneurial mindset.
• You have a passion for helping others, as you will be the primary point of contact for our clients.
• You are able to use technology platforms, such as Google Workspace Apps, Dropbox and Jane.

Qualifications

• 2-3 years of experience in Client Care and Customer Service, preferably in a medical office at the front desk.
• Psychology undergraduate students and graduates are welcome

Skills & Attributes of Our Ideal Candidate

• Dynamic, self-motivated individual with the ability to work independently, proactively, and well under pressure.
• Strong communication skills with the ability to communicate professionally and compassionately.
• Confidence in sharing ideas and constructive feedback to help us grow.
• Ability to juggle multiple projects simultaneously, meeting deadlines and keeping promises.
• Tech-savvy, with experience using Google Drive Suite, Gmail, and Dropbox.
• Knowledge of Jane is an asset.
• An appetite for innovation and simplicity with a strong process orientation.
• Ability to work autonomously and collaboratively with a talented team.

Application Process

Please submit your CV / resume and cover letter to

For more info on our practice, check out our website :

Accommodations available upon request.

Job Types

Job Types : Full-time, Part-time

Pay

Pay : $20.00-$26.00 per hour

Expected hours

Expected hours : 15 – 40 per week

Benefits

• Disability insurance
• Extended health care
• On-site parking
• Paid time off
• Vision care

Work Location

Work Location : In person