Clinic Clerk - Outpatient Services & HOLAA Division

Outpatient Services; Southwestern Ontario; On-site; CAD 30,000 - 60,000; Full time

Job summary

A healthcare service provider is seeking dynamic individuals for the Clinic Clerk position, where you will play a vital role in providing clerical support for outpatient clinics. This includes managing appointments, liaising with various stakeholders, and handling medical records. Ideal candidates should possess strong communication skills and a commitment to patient care. The role offers professional development opportunities and flexible working arrangements.

Benefits

Professional Development Opportunities

Flexible working arrangements

Other professional allowances

Responsibilities

• Provide clerical services for outpatient clinics including reception duties.
• Arrange new and reviewing outpatient appointments within the Patient Administration System.
• Liaise with the Central Referral Centre and manage medical records.

Job description

Position Profile :

We are seeking to recruit dynamic and enthusiastic individuals to fill Clinic Clerk positions at the Royal Perth Hospital. In these positions, successful applicants will be required to provide clerical services for outpatient clinics including reception duties, telephone interception and liaison duties. Other duties include, but are not limited to, arranging new and reviewing outpatient appointments within the Patient Administration System (PAS), booking diagnostic tests, liaising with the Central Referral Centre, and receiving/returning medical records and laboratory results.

Area Profile :

The East Metropolitan Health Service (EMHS) comprises an extensive hospital and health service network that aims to maintain and improve the health and wellbeing of more than 670,000 Western Australians in its catchment area. Our hospital network works together to provide a combination of tertiary, secondary and specialist health care services including emergency and critical care, state trauma, elective and emergency surgery, general medical, mental health, inpatient and outpatient services, aged care, palliative care, rehabilitation and women’s, children’s and neonates services.

• Royal Perth Hospital
• Armadale Health Service
• Bentley Health Service
• Kalamunda Hospital
• St John of God Midland Public Hospital
• Community and population health services

Royal Perth Hospital (RPH) is Perth’s inner city, tertiary adult hospital and part of the Royal Perth Bentley Group. Home to the State Major Adult Trauma Service, RPH offers tertiary-level emergency medicine, mental health, complex and elective surgical care, and specialist medical services. It is also a premier teaching hospital and contributes to innovation and excellence in medical research and patient care.

Employee Benefits :

Our employees enjoy a range of benefits which may include (in line with operational requirements):

• Professional Development Opportunities and Study leave / assistance.
• Flexible working arrangements.
• Flexible leave arrangements.
• Other professional and location based allowances.
• Information on superannuation.

Application Instructions :

Applicants are requested to apply online (). It is preferable for your referee to be a current supervisor or manager.

Applicants are advised to write a covering letter outlining their suitability for this position and attach their current resume or curriculum vitae. In addition to this, applicants are requested to provide a separate document (maximum two to three pages) addressing each of the four essential and three desirable selection criteria outlined on page four of the Job Description Form (JDF) attached. When responding to each criterion, we encourage you to use real-world examples from your career as this will assist us in assessing your suitability. These documents should be complete and ready to attach prior to applying online.

Please ensure you allow sufficient time to complete the online application process as you will be required to answer various questions and attach your documentation.

Lodgement is system generated. Any submissions on or after 4:00pm will not be accepted.

LATE OR EMAIL APPLICATIONS WILL NOT BE CONSIDERED.