Clinic Administrator

The Centre for Sport & Recreation Medicine; Toronto; On-site; CAD 80,000 - 100,000; Full time

Job summary

A multidisciplinary clinic in Toronto seeks an enthusiastic administrative assistant/customer experience coordinator. This role involves managing customer interactions, booking, billing, and performing billing reconciliations. Ideal candidates will have 2-3 years of experience and knowledge of insurance billing. Join a caring and dedicated team in a fun environment.

Qualifications

• 2-3 years of experience in an administrative or customer service role.
• Experience with medical billing is a plus.
• Ability to adapt and multitask effectively.

Responsibilities

• Manage day-to-day customer interactions, including answering phones and emails.
• Handle patient booking and billing.
• Perform billing reconciliations and account balancing.

Skills

Customer interaction

Insurance billing knowledge

Multitasking

Tools

ClinicMaster

Job description

Overview

The Centre For Sport & Recreation Medicine is looking for a dynamic individual to join our experienced team. We are a multidisciplinary clinic with physiotherapists, massage therapists, athletic therapists and chiropody. We have been at our location for 22 years and pride ourselves on being caring, dedicated, fun and honest therapists.

Role

• Administrative assistant / customer experience coordinator responsible for day-to-day customer interaction, answering phones and emails, and booking and billing patients.
• Billing reconciliations and account balancing.
• Experience with insurance billing is helpful. Familiarity with ClinicMaster or a similar medical EMR system is valuable.
• Rate of pay is dependent on experience and skill set.

About you

• Positive, enthusiastic, coachable, adaptable, multitask capable.
• Minimum 2-3 years experience.