Client Service Coordinator

Oxford Learning Centres Inc.; Ottawa; On-site; CAD 30,000 - 60,000; Full time

Job summary

A Canadian educational provider is seeking a motivated Client Services Coordinator in Ottawa to manage day-to-day operations at the centre. The role involves assisting families, organizing schedules, and maintaining communication about student progress. Candidates must possess a university degree and strong interpersonal skills. This full-time position offers $20-$22 per hour and benefits like ongoing training and professional development opportunities.

Benefits

Fun staff events

Ongoing training opportunities

Frequent check-ins and feedback

Company growth opportunities

Hands-on development of teaching skills

Qualifications

• Experience in an educational environment with medium to large student bodies.
• Experience with billing cycles required.
• Work in a business environment is an asset.

Responsibilities

• Help inform parents about Oxford Learning programs.
• Organize schedules for students, staff, and teachers.
• Establish and oversee student learning programs.

Skills

Strong people skills

Customer service

Strong phone skills

Strong computer skills

Fluent French

Education

Minimum university degree

Credits in Social Sciences, Languages, Math and Business

Strong secondary school mathematics skills

Tools

MS Office

Online communication apps

Job description

Full-Time Client Services Coordinator Wanted

We know why you want to work in education, and we offer the opportunity to reach every single family who comes through our door. Oxford Learning Barrhaven is looking for a dynamic and motivated Client Services Coordinator with strong people skills to assist in the day-to-day management of our busy centre.

Job Overview

Work with kids and their families to help students of all ages achieve academic success. Oxford Learning programs impart new approaches to learning, designed to last a lifetime. We teach students from pre-school to post-secondary levels how to learn, concentrate, listen, and remember. But most importantly, to believe in themselves as they reach their academic dreams.

About the Centre

Helping kids realize their dreams and overcome school challenges is passionate work. Our Client Services Coordinator is part of an excellent team, here to help students find their way to a better school future.

Work Details

Location: In-person; commuting to the Barrhaven area is required. Relocation packages are not available. This is not an online job.

Schedule: Monday-Thursday afternoon and evenings and Friday/Saturday mornings. Monday to Thursday – 12 pm to 8 pm; Saturday – 9 am to 2 pm.

Training: The successful candidate will be trained in our systems, methodologies, and approach. Vulnerable sector screening is mandatory.

Responsibilities

• Help inform inquiring parents about our Oxford Learning programs
• Organize schedules for students, staff, and teachers
• Set up and administer assessments
• Establish and oversee student learning programs
• Liaise with members of the community (schools, sports teams, and local businesses)
• Maintain contact with parents and meet with them to discuss their child's progress
• Ensure that the Oxford Learning philosophy is being maintained throughout the centre
• Create a fun and energetic learning environment on a daily basis
• Effectively master the Oxford Learning Teaching philosophy as well as coach other teaching members of the team

Qualifications

We encourage you to apply if you have the majority of the following requirements.

Education

• Minimum university degree (Credits in Social Sciences, Languages, Math and Business preferred)
• Strong secondary school mathematics skills are an asset
• Additional language(s) spoken is an asset - fluent French is recommended

Experience

• Work in an educational environment dealing with medium to large student bodies
• Work in a business environment is an asset
• Experience with billing cycles required
• Strong computer skills (MS Office, online communication apps)
• Strong phone skills and experience in customer service (experience in sales is preferred)

Benefits

• fun staff events
• ongoing training opportunities
• frequent check-ins and feedback
• company growth opportunities
• hands‑on development of your teaching skills.

Job Type

Full-time

Salary

$20 - $22 / hour

About Oxford Learning

Oxford Learning is a Canadian supplemental education provider helping students get better grades since 1984. Offering a full range of programs for students of all ages and abilities, Oxford Learning uses the science of cognitive learning to help all students develop stronger learning skills they can rely on for life!

Location

Oxford Learning Barrhaven
204-3171 Strandherd Drive, Ottawa, Ontario
Tel: [phone]

Application Requirements

Applicants must reside in or within a short commute of the Barrhaven area.

EEO Statement

We thank all applicants for their interest in joining the team at Oxford Learning Barrhaven; however, only those selected for the interview process will be contacted.