Client Onboarding & Service Specialist

Scotiabank; Saskatoon; On-site; CAD 60,000 - 80,000; Full time

Job summary

A leading bank in the Americas seeks a Client Service Specialist in Saskatoon. The role involves supporting Relationship Managers and clients with banking services, resolving inquiries, and maintaining high service standards. Candidates should have a degree or equivalent experience, and 1-3 years in financial services is preferred. Strong interpersonal and organizational skills are crucial. This position offers opportunities for career advancement in a dynamic environment.

Qualifications

• 1 to 3 years equivalent work experience in financial services.
• Strong knowledge of onboarding and anti-money laundering processes.
• Ability to engage stakeholders and clients effectively.

Responsibilities

• Resolve client inquiries and educate customers.
• Deliver quality customer experiences in line with SLAs.
• Coordinate with departments to ensure client account activation.
• Support clients with banking tools and channels.

Skills

Commitment to accuracy

Customer focus

Strong organizational skills

Interpersonal skills

Verbal communication

Written communication

Time management

Flexibility

Education

College/University degree or equivalent

Tools

Microsoft Office applications

Job description

A leading bank in the Americas seeks a Client Service Specialist in Saskatoon. The role involves supporting Relationship Managers and clients with banking services, resolving inquiries, and maintaining high service standards. Candidates should have a degree or equivalent experience, and 1-3 years in financial services is preferred. Strong interpersonal and organizational skills are crucial. This position offers opportunities for career advancement in a dynamic environment.