Client Manager

NielsenIQ; Vancouver; On-site; CAD 70,000 - 85,000; Full time

Job summary

A leading consumer intelligence firm is looking for a Client Manager in Metro Vancouver. The role involves securing new revenue, managing accounts, and fostering client relationships. Ideal candidates will have over 5 years of experience in consultative selling and a Bachelor's degree in business or marketing. Strong communication, critical thinking, and analytical skills are essential. This position offers a flexible working environment and the opportunity to contribute to growth in a dynamic market.

Benefits

Flexible working environment

Volunteer time off

LinkedIn Learning

Employee Assistance Program (EAP)

Qualifications

• 5+ years of business experience in consultative selling/account management.
• Strong selling, critical thinking, analytic, and customer service skills.
• Self-motivated with a sense of urgency and well organized.

Responsibilities

• Secure new revenue through sales activities and account management.
• Meet or exceed revenue targets and execute sales initiatives.
• Manage client relationships and sales efforts with recurring clients.

Skills

Customer relationship management

Consultative selling

Communication skills

Critical thinking

Analytical skills

Team collaboration

Education

Bachelor's degree in business, marketing, or related field

Tools

MS Office

Job description

Pay Range - $70,350 - 85,000 - This role may also be eligible for a sales-based incentive bonus

Vacancy Status: This posting is for an existing vacancy

Candidates have to be in Canada at time of application.

As a Client Manager, you will be responsible for securing new revenue by performing all sales activities and account management, from lead generation, to close, through to fulfillment for prospects. Using a consultative selling approach, you will match NielsenIQ products and services to client needs in order to achieve total client satisfaction and team financial objectives.

Responsibilities

• Meet or exceed revenue target
• Execute against sales initiatives: attend trade shows, work with SDR responsible for cold-call lead generation, conduct marketing campaigns to identify potential clients, qualify and generate sales, and follow-up with existing/past clients to generate repeat..
• Self-starter to pro-actively prospect the marketplace to expand our client base and drive repeat purchases with occasional buyers.
• Use a consultative selling approach to identify client business need, qualify, probe, scope and sell in NielsenIQ services.
• Execute end-to-end sales process from feasibility analysis; including pricing, negotiating terms, writing proposals, and closing the sale.
• Manage client relationship and sales efforts with recurring clients by promptly answering client questions regarding data quality, service offering and product delivery.
• Manage multiple projects simultaneously.
• Become proficient in NielsenIQ services, systems, and software tools.
• Participate in team projects.
• Conduct revenue forecasting on respective client base.

Qualifications

• You enjoy fostering and growing customer relationships and working with syndicated data sets and analytic solutions across large matrixed organizations.
• You seek to educate your clients on the NielsenIQ product suite and are looking to create fully integrated solutions to solve your client’s most pressing business issues.
• You’re comfortable with learning, using, and presenting the benefits of the industry’s latest cloud-based technology and analytic solutions.
• Bachelor's degree in business, marketing, or related field.
• 5+ years of business experience in consultative selling / account management.
• Excellent written and verbal communication skills.
• Working knowledge of CPG, Market Research, or related industries preferred.
• Strong selling, critical thinking, analytic, customer service and interpersonal skills.
• Excellent communication (verbal and written), presentation and negotiation skills.
• Self-motivated with a sense of urgency and is well organized.
• Creative, independent work ethic with the ability to solve problems.
• Team player.
• Proficient in MS Office products.

Additional Information

NIQ may utilize artificial intelligence (AI) tools at various stages of the recruitment process, including résumé screening, candidate assessments, interview scheduling, job matching, communication support, and certain administrative tasks that help streamline workflows. These tools are intended to improve efficiency and support fair and consistent evaluation based on job-related criteria. All use of AI is governed by NIQ’s principles of fairness, transparency, human oversight, and inclusion. Final hiring decisions are made exclusively by humans. NIQ regularly reviews its AI tools to help mitigate bias and ensure compliance with applicable laws and regulations. If you have questions, require accommodations, or wish to request human review were permitted by law, please contact your local HR representative. For more information, please visit NIQ’s AI Safety Policies and Guiding Principles: https://www.nielseniq.com/global/en/ai-safety-policies.

Our Benefits

• Flexible working environment
• Volunteer time off
• LinkedIn Learning
• Employee Assistance Program (EAP)

About NIQ

NIQ is the world’s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights—delivered with advanced analytics through state-of-the-art platforms—NIQ delivers the Full View™. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world’s population.

For more information, visit NIQ.com

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Our commitment to Diversity, Equity, and Inclusion

At NIQ, we are steadfast in our commitment to fostering an inclusive workplace that mirrors the rich diversity of the communities and markets we serve. We believe that embracing a wide range of perspectives drives innovation and excellence. All employment decisions at NIQ are made without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, marital status, veteran status, or any other characteristic protected by applicable laws. We invite individuals who share our dedication to inclusivity and equity to join us in making a meaningful impact. To learn more about our ongoing efforts in diversity and inclusion, please visit the https://nielseniq.com/global/en/news-center/diversity-inclusion