clerk, hotel front desk

QUALITY INN & SUITES; Town of Hinton; On-site; CAD 30,000 - 40,000; Full time

Job summary

A local hotel in Town of Hinton is seeking a dedicated Guest Service Representative to handle guest registrations, room assignments, and inquiries. The ideal candidate should have a secondary school graduation certificate and provide excellent customer service. This full-time permanent position offers a dynamic work environment in the hospitality sector.

Qualifications

• Education: Secondary (high) school graduation certificate.
• Experience: Experience an asset.

Responsibilities

• Register arriving guests and assign rooms.
• Take, cancel and change room reservations.
• Provide general information about points of interest in the area.
• Process guests' departures, calculate charges and receive payments.
• Maintain an inventory of vacancies, reservations and room assignments.
• Answer telephone and relay telephone calls and messages.
• Contact customers to deliver requested wakeup calls.
• Provide customer service.

Education

Secondary (high) school graduation certificate

Job description

Responsibilities

• Register arriving guests and assign rooms
• Take, cancel and change room reservations
• Provide general information about points of interest in the area
• Process guests' departures, calculate charges and receive payments
• Maintain an inventory of vacancies, reservations and room assignments
• Answer telephone and relay telephone calls and messages
• Contact customers to deliver requested wakeup calls
• Provide customer service

Qualifications

• Education: Secondary (high) school graduation certificate
• Experience: Experience an asset

Details

• Work Term: Permanent
• Work Language: English
• Hours: 40 hours per week