Cleaning Manager

Aramark; Edmonton; On-site; CAD 60,000 - 80,000; Full time

Job summary

A leading facilities management company in Canada is looking for a Cleaning Manager to oversee Environmental Services operations. The role involves managing cleaning services, ensuring safety, training staff, and meeting quality standards. Ideal candidates will have at least 3 years in cleaning management and strong customer service skills. This position promises growth opportunities in a supportive environment.

Qualifications

• At least 1 year in a management role.
• 3+ years in cleaning or facilities management, experience in floor care is an asset.
• Knowledge of cleaning equipment and chemicals.

Responsibilities

• Lead the Cleaning Program to ensure high-quality service.
• Monitor performance and identify areas for improvement.
• Oversee daily operations to meet service goals.
• Conduct safety training for team members.
• Support staffing efforts and manage performance.

Skills

Customer service mindset

Problem-solving skills

Communication

Education

1-2 years experience in management

Tools

Microsoft Office (Excel, Word, PowerPoint)

Job description

At ARAMARK, we empower our people to create moments that matter through exceptional hospitality experiences. We serve more than a dozen industries with pride and passion, building community, connection, and careers all around the world.

You'll be surrounded by some of the most innovative minds in the industry and powered by our shared mission to pursue what matters. Here, you'll have the opportunity to do great things for our people, our planet, our partners and our communities. We believe a career should develop your talents, fuel your passions, and enable your growth. Supported by committed leadership, you'll be empowered to try new things and find solutions to tough problems. No matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is to help you reach your full potential and pursue what matters.

Job Description

Cleaning Manager – Environmental Services

Join our team at ARAMARK as a Cleaning Manager, where you’ll lead our Environmental Services (EVS) operations to deliver top-notch cleanliness and customer satisfaction. You’ll be responsible for managing day-to-day cleaning services, training staff, and ensuring safety and quality standards are met—all while staying within budget.

Responsibilities

• Lead the Cleaning Program: Implement ARAMARK’s standardized cleaning procedures to ensure consistent, high-quality service across the facility.
• Drive Quality & Efficiency: Monitor performance, identify areas for improvement, and take action to maintain visible cleanliness and operational excellence.
• Manage Daily Operations: Oversee routines and workflows to meet service goals and client expectations.
• Promote Safety: Conduct safety training and create a safe working environment for all team members.
• Train & Develop Staff: Support supervisors and frontline staff with structured training programs for new hires and ongoing development.
• Foster Team Communication: Encourage collaboration and problem-solving to keep operations running smoothly.
• Build Client Relationships: Communicate effectively with clients to understand their needs and exceed their expectations.
• Control Supplies & Forecasting: Monitor ordering, forecast department needs, and manage resources responsibly.
• Support Your Team: Lead staffing efforts, build team morale, and manage performance to create a motivated and reliable workforce.

Qualifications

What We’re Looking For

Experience:

• At least 1 year in management role.
• 3+ years in cleaning or facilities management—experience in floor care an asset.

Technical Skills:

• Knowledge of cleaning equipment and chemicals.
• Comfortable using Microsoft Office (Excel, Word, PowerPoint).

Key Strengths:

• Strong customer service mindset.
• Quick thinker with problem-solving skills.
• Great communicator and team player.
• Reliable, responsible, and passionate about delivering high standards.

Education

Minimum 1-2 years experience

Accommodation Statement

Accommodations for job applicants with disabilities are available upon request.