Chief Operating Officer (COO) – Fintech

20Sept; Toronto; On-site; CAD 150,000 - 250,000; Full time

Job summary

A leading technology firm is seeking a dynamic Chief Operating Officer (COO) to lead its Fintech division. The ideal candidate will have a strong background in financial technology and proven leadership experience. Responsibilities include developing operational strategies, ensuring compliance, and driving innovation. Candidates should possess excellent knowledge of fintech products and risk management, with an advanced degree preferred.

Qualifications

• Proven experience as a COO or senior operations leader in the fintech or financial services industry.
• Strong understanding of fintech products, digital payments, blockchain, or related technologies.
• Demonstrated success in scaling operations and managing complex projects in a technology-driven environment.
• Excellent knowledge of financial regulations, compliance requirements, and risk management.
• Exceptional leadership, communication, and interpersonal skills.

Responsibilities

• Develop and implement operational strategies aligned with the fintech business goals.
• Oversee daily operations, ensuring efficiency, quality, and scalability.
• Collaborate with executive leadership for growth initiatives and market expansion plans.
• Lead cross-functional teams including product development and customer service.
• Manage risk and ensure compliance with financial regulations.
• Drive innovation by optimizing operational workflows.
• Establish performance metrics and monitor operational KPIs.
• Build strong relationships with partners and stakeholders.

Skills

Strategic Planning and Execution

Operational Management

Financial Technology Expertise

Regulatory Compliance and Risk Management

Leadership and Team Building

Project Management

Data-Driven Decision Making

Change Management

Stakeholder Engagement

Innovation and Process Optimization

Education

Advanced degree in Business Administration, Finance, Technology, or a related field

Job description

Overview

Chief Operating Officer (COO) – Fintech

Samsung is seeking a dynamic and experienced Chief Operating Officer (COO) to lead and oversee the operational functions of our Fintech division. The ideal candidate will have a strong background in financial technology, strategic operations, and leadership within a fast-paced, innovative environment. This role requires a visionary leader who can drive operational excellence, scale business processes, and foster collaboration across multiple teams to support Samsung's growth in the fintech sector.

Responsibilities

• Develop and implement operational strategies aligned with Samsung’s fintech business goals.
• Oversee daily operations, ensuring efficiency, quality, and scalability of fintech products and services.
• Collaborate with executive leadership to define and execute growth initiatives and market expansion plans.
• Lead cross-functional teams including product development, technology, compliance, and customer service.
• Manage risk and ensure compliance with financial regulations and industry standards.
• Drive innovation by integrating emerging technologies and optimizing operational workflows.
• Establish performance metrics and monitor key operational KPIs to ensure continuous improvement.
• Build and maintain strong relationships with partners, stakeholders, and regulatory bodies.
• Champion a culture of excellence, accountability, and customer-centricity within the fintech division.

Qualifications

• Proven experience as a COO or senior operations leader in the fintech or financial services industry.
• Strong understanding of fintech products, digital payments, blockchain, or related technologies.
• Demonstrated success in scaling operations and managing complex projects in a technology-driven environment.
• Excellent knowledge of financial regulations, compliance requirements, and risk management.
• Exceptional leadership, communication, and interpersonal skills.
• Advanced degree in Business Administration, Finance, Technology, or a related field preferred.
• Experience working in a multinational corporation or large-scale enterprise is a plus.

Skills

• Strategic Planning and Execution
• Operational Management
• Financial Technology Expertise
• Regulatory Compliance and Risk Management
• Leadership and Team Building
• Project Management
• Data-Driven Decision Making
• Change Management
• Stakeholder Engagement
• Innovation and Process Optimization
• Skillset Required : Strategic Planning, Operational Management, Financial Technology Expertise, Regulatory Compliance, Risk Management, Leadership, Project Management, Data Analysis, Change Management, Stakeholder Engagement, Process Optimization