Chief of Staff - Toronto

Teneo; Toronto; On-site; CAD 100,000 - 120,000; Full time

Job summary

A global CEO advisory firm is seeking a Chief of Staff, Strategy & Communications, based in Toronto. The ideal candidate has over 5 years of experience in strategic communications and excels in managing client relationships. Responsibilities include managing the Global Vice Chairman's time and producing various deliverables. Unique benefits include a flexible work policy and comprehensive medical coverage.

Benefits

Flexible time off policy

Medical, dental, and vision coverage

Long-term disability and life insurance

Team events

Snacks

Qualifications

• 5+ years of experience in strategic communications, government, public affairs, corporate communications, political or policy developments.
• Strong history of managing client relationships.
• Exceptional written and verbal communication skills.

Responsibilities

• Manage the Global Vice Chairman's time and agendas.
• Produce and refine high-quality deliverables for client engagements.
• Be a reliable resource for senior team members.

Skills

Organizational and time management skills

Client relationship management

Written and verbal communication

PowerPoint proficiency

Experience with issues and crisis management

Education

5+ years in strategic communications or public affairs

Job description

Chief of Staff, Strategy & Communications

Teneo is the global CEO advisory firm. We partner with our clients globally to do great things for a better future.

Drawing upon our global team and expansive network of senior advisors, we provide advisory services across our five business segments on a stand-alone or fully integrated basis to help our clients solve complex business challenges. Our clients include a significant number of the Fortune 100 and FTSE 100, as well as other corporations, financial institutions, and organizations.

Our full range of advisory services includes strategic communications, investor relations, financial transactions and restructuring, management consulting, physical and cyber risk, organizational design, board and executive search, geopolitics and government affairs, corporate governance, ESG and DE&I.

The firm has more than 1,700 employees located in 45+ offices around the world.

Description: Reporting directly to the Global Vice Chairman, based in Canada, James Crossland, the Chief of Staff (CoS) should be an initiative-taking and dedicated individual with an ambitious spirit and keen critical thinking skills. The CoS will work on client projects, oversee key business relationships, and lead and support preparation for internal and external meetings. The ideal candidate will function under tight deadlines in a fast-paced, highly demanding work environment while exhibiting excellent client service and professionalism in all interactions. The CoS will be a strategic thought partner and provide a sounding board while sharing perspectives with the Vice Chairman and leadership team.

Responsibilities:

• Strategically manage the Global Vice Chairman’s time collaborating with the Executive Assistant, the CoS prepares for and follows up on meetings and prepares information necessary, coordinating agendas while collaborating with the Global Vice Chairman to manage complex client initiatives
• Manage day-to-day account work of producing and refining deliverables – including strategic plans, press releases, talking points, Q&A, briefing memos, distributed media materials, and others – and working with Account Managers and Leaders for client engagements.Maintain awareness of leads, proposals, and ongoing projects
• Executes against team objectives and plans as a reliable, adaptable resource for senior team members

Qualifications:

• 5+ years of experience in strategic communications, government, public affairs, corporate communications, political and/or policy developments
• Strong organizational and time management skills with the proven ability to see complex projects through to execution
• Strong history of managing client relationships
• Experience managing teams, with a particular focus on mentoring junior staff
• Experience with issues and crisis management, or complex and/or sensitive mandates
• Demonstrated understanding of business and financial markets
• Exceptional written and verbal communication, advanced PowerPoint is necessary
• Ability to navigate complex or ambiguous environments
• Working knowledge of federal and provincial politics

What We Offer:

As a Teneo employee, you will enjoy unique benefits including flexible time off policy; medical, dental, and vision coverage; long-term disability, and life insurance; team events; snacks; and other perks.

Our Commitment to Inclusion:

Teneo is an equal opportunity employer and promotes an inclusive workplace.

Apply for this job

If you are interested in this position, please apply through the official application process.

Candidate Privacy Notice

What is the purpose of this document?

Teneo Strategy Limited (“Teneo”) is a "data controller". This means that we are responsible for deciding how we hold and use personal information about you. You are being sent a copy of this privacy notice because you are applying for work with us (whether as an employee, worker or contractor). It makes you aware of how and why your personal data will be collected, used and disclosed for the purposes of recruitment as well as your rights in respect of your personal data.

We will comply with data protection law and principles, which means that your data will be:

• Used lawfully, fairly and in a transparent way.
• Collected only for valid purposes that we have clearly explained to you and not used in any way that is incompatible with those purposes.
• Relevant to the purposes we have told you about and limited only to those purposes.
• Accurate and kept up to date.
• Kept only as long as necessary for the purposes we have told you about.
• Kept securely.

The kind of information we hold about you

In connection with your application for work with us, we will collect, store, a range of information about you, including:

• Your name, address and contact details including email and phone number.
• Information you have included in your CV, application form or covering letter.
• Details of your qualifications skills, experience and employment history.
• Information about your current level of remuneration and benefits.
• Information about your entitlement to work in the UK.

We may collect this information in a variety of ways, for example data may be contained in CVs or application forms, from a recruitment agency or LinkedIn, collected through interviews or other assessments or obtained from your passport or identity documents.

We may also collect personal data about you from third parties, such as references supplied by former employers. Where it is necessary and relevant for the position being applied for we may also undertake a review of information that is publicly available on your social media accounts. We will only seek such information once a job offer has been made to you.

How we will use information about you

We have a legitimate interest in collecting and processing your data for the purposes of carrying out our application and recruitment processes, which includes:

• Assessing your skills, qualifications, and suitability for the role;
• Communicating with you about the recruitment process and your application
• Verifying your information and carrying out reference checks

In some cases, we may need to process data to ensure that we are complying with our legal obligations. For example, we are required to check a successful applicant’s eligibility to work in the UK before employment starts.

You are under no statutory or contractual obligation to provide data to us during the recruitment process. However, if you do not provide information when requested, which is necessary for us to consider your application (such as evidence of qualifications, work history and satisfactory references), we will not be able to process your application.

Who has access to personal data

• Your information may be shared internally within the company for the purposes of the recruitment process. This includes members of the HR team, interviewers involved in the recruitment process and managers in the relevant business area.
• We may share your information with other companies within the Teneo group if, for example the role and or hiring managers are located outside of the EEA or you are applying for a senior management position, and with third parties outside of the EEA. We will make sure that appropriate safeguards are in place to ensure the confidentiality and security of your personal data.
• Your information may be shared with a recruitment agency or search consultancy with whom you have registered or instructed to feedback on interviews or process your application or the contacts you have nominated as your referees.
• Your information may be shared with a third party provider of skills, aptitude or psychometric testing used in the selection process or a third party provider of recruitment software. Any third party provider will be acting under our instructions and will process your personal data for the purposes set out in this Notice and in accordance with our instructions. Any third party provider will be required to have appropriate security measures in place to protect your personal information in line with our policies.
• Graduate Entry: If you have made an application to our graduate scheme we may share your information with a third party service provider who acts on our behalf to assist with our graduate recruitment. Any third party provider will be acting under our instructions and will process your personal data for the purposes set out in this Notice and in accordance with our instructions. Any third party provider will be required to have appropriate security measures in place to protect your personal information in line with our policies.

Data security

We have put in place appropriate security measures to prevent your personal information from being accidentally lost or destroyed, misused or disclosed and is not accessed except by our personnel in the proper performance of their duties.

How long will you keep my information for?

If your application for employment is unsuccessful, we will keep your data 3 years after we have informed you that your application was unsuccessful. We keep your data for this period so that we can show that the recruitment process has been conducted in a fair and transparent way. We also retain your personal data so that we can notify you of future job opportunities if they arise. At the end of this period, we will securely destroy your personal data.

If your application for employment is successful, personal data collected during the recruitment process will be transferred to your personnel file and retained during your employment. Further details on this are provided in the Employee Privacy Notice.

Your rights in connection with personal information

Under certain circumstances, by law you have the right to:

• Request access to your personal information
• Request correction of the personal information that we hold about you.
• Request erasure of your personal information where there is no good reason for us continuing to process it
• Object to processing of your personal information where there is something about your particular situation which makes you want to object to processing on this ground.
• Request the restriction of processing of your personal information.
• Request the transfer of your personal information to another party.

If you have any questions about this privacy notice or how we handle your personal information, please contact a Teneo Recruitment Coordinator at [e-mail]

If you believe that we have not complied with your data protection rights, you may make a complaint at any time to the Information Commissioner's Office (ICO), the UK supervisory authority for data protection issues

Last updated: 5 December 2019