Central Reservations Assistant

Dexterra; Edmonton; On-site; CAD 30,000 - 60,000; Full time

Job summary

A leading industry player in Canada is seeking a Reservations Manager to oversee client camp reservations. The ideal candidate will be self-motivated and detail-oriented, with 5 years of experience in camp or hospitality management. This full-time position involves maintaining reservation systems, responding to client requests, and ensuring the effective management of site availability. Join a growing company committed to diversity and inclusion.

Benefits

Employee Referral Program

Career advancement opportunities

Dynamic work environment

Qualifications

• 5 years of relevant experience in camp or hospitality management.
• Ability to manage competing priorities.
• Proactive problem solver.

Responsibilities

• Manage reservations for all client camp assets.
• Maintain and organize reservation mailboxes and queue requests.
• Respond to client room requests / inquiries in a timely manner.

Skills

Advanced Innfinity - property management software

Advanced MS Office (Excel)

Strong attention to detail

Excellent verbal written and presentation skills

Strong Business Acumen

Job description

Overview

Reporting to the Director Operational Support and the Client Reservations Analyst the successful candidate will manage reservations for all client camp assets. This position will appeal to individuals who are collaborative in their approach problem solvers creative flexible self-motivated results oriented detailed and who want to work in a dynamic and fast-paced environment.

Responsibilities

• Reservation system is maintained effectively
• Monitor and manage site availability
• Maintain and organize reservation mailboxes and queue requests
• Enter room requests into property management software
• Manage and notify the front desks of time off requests
• Check No Show reports and send out No-Show emails
• Maintain all camp distribution lists
• Assist front desks with internal transfers
• Innfinity logging if support issues occur
• Respond to client room requests / inquires in a timely manner
• Field calls related to room reservations from the Camp Front Desks and the Client Representatives
• Responsible for adhoc projects as required
• Complete tasks outlined by the Reservations Analyst

Qualifications

• Must be legally entitled to work in Canada
• Advanced Innfinity - property management software experience considered an asset
• Advanced MS Office (Excel)
• Works effectively in a fast-paced environment and within defined timelines
• Ability to work independently within a team and multi-task
• Strong attention to detail
• Ability to manage competing priorities
• Experience working with front desk tasks
• Proactive problem solver
• Strong Business Acumen
• Excellent analytical time management and organizational skills
• Excellent verbal written and presentation skills
• 5 years of relevant experience in camp or hospitality management

Travel to the field is required during peak project times.

What’s in it for you

• Be part of an industry thats more important than ever!
• Employee Referral Program!
• Career advancement opportunities.
• Whereas other companies are downsizing we are growing!
• Be #1 on day 1 by joining an industry leader.

Dexterra Group is an equal opportunity employer committed to diversity and inclusion. We are pleased to consider all qualified applicants for employment without regard to race color religion sex sexual orientation gender identity national origin age disability protected veterans status Indigenous status or any other legally protected factors. Disability-related accommodations during the hiring selection process are available upon request

Remote Work : Employment Type :

Full-time

Key Skills

Active Directory Administration,English Language,Access Control,Jpa,Legal Support,Airlines

Experience : years

Vacancy : 1