Catering Sales Manager

HVMG; London; On-site; CAD 45,000 - 60,000; Full time

Job summary

A leading hospitality company in London, Ontario, is seeking a Catering Sales Manager to join their Sales team. This role involves selling room nights and planning social events such as weddings while providing high-quality customer service. Ideal candidates will have hospitality sales experience and strong organizational skills. The position offers competitive wages, benefits, and flexible scheduling, with an emphasis on promoting diversity and inclusion within the workplace.

Benefits

Competitive wages

Exceptional benefit plan

RSP matching program

Discounts on managed properties

Access to onsite gym

Qualifications

• Minimum 1 year of hospitality sales experience, preferably with weddings and special events.
• Ability to work long hours occasionally.
• Certified Meeting Professional (CMP) designation is a plus.

Responsibilities

• Sell room nights and function planning services for social events.
• Deliver high-quality customer service to guests and clients.
• Manage competing priorities and schedule flexibility.

Skills

Hospitality sales experience

Excellent computer skills

Client relationship management

Organizational skills

Education

Degree in hospitality or event planning

Tools

CRM software

MS Office

Job description

At Crescent Hotels & Resorts, we are a team of hospitality professionals that are deeply connected to & proud of the exceptional experiences we provide for our guests. More than that, we know our Associates are the shining stars of what we do!

We understand what it takes to be a part of something great. We will encourage you to bring your true self to work every day, we will celebrate you and we will cheer you on as you shine bright in your career journey. Whether it be our health & wellness programs, best in class learning and development or our travel discounts that ‘feed your inner explorer’, we work hard to create and deliver on what YOU need. We are ready for you to start your journey with us where You Belong. We Care. Shine Bright.

We are looking for our next great team member to join us on our Sales team. We are committed to providing you with:

• Competitive wages
• An exceptional benefit plan for eligible associates & your family members
• RSP matching program for eligible associates
• Flexible scheduling to allow you to focus on what is important to you
• Discounts with our Crescent managed properties in North America for you & your family members
• Access to our onsite gym

Here is what you will be doing each day:

As our Catering Sales Manager, you will be working with our Sales team to represent the organization in a professional manner and ensure consistent high quality customer service is delivered to all guests and prospective clients. You will be responsible for effectively selling room nights, public spaces, food & beverage, and function planning services, focusing on social events, including weddings, and maximizing revenues and profits of the hotel.

Key knowledge, skills or abilities that are required:

• Minimum 1-year hospitality sales work experience. A focus on weddings and special events preferred.
• A degree, diploma or certification in hospitality, event planning, sales or marketing is preferred.
• Ability to work long hours occasionally.
• Excellent computer skills - MS Office, CRM software, and the ability to learn new and customized software programs quickly and efficiently.
• Certified Meeting Professional (CMP) designation is an asset.

Does this sound like you?

You are excited to take that next step in your sales career, create unforgettable experiences for all clients, and continue your progression in the field of hospitality. You have a keen eye for detail, and a passion for sales, business analysis and client relationship management. You don’t shy away from cold-calling, vendor management, designing and delivering presentations/tours, or managing competing priorities. You like a balance of client interaction and administrative work. The pride you have in your organizational and time management skills will be a great benefit in this role. You are looking for some flexibility in a job, so working a variety of different shifts, including days, evenings, weekends, and holidays works for your personal life. Your schedule is likely to be Tuesday to Saturday or more variable during wedding periods.

At Crescent Hotels & Resorts we strive to create a great placeto work where associates at all levels of our organization are respected for their differences, just like the guests and owners we serve. That’s why we are dedicated to creating an environment that facilitates open and honest conversations about race, equity, diversity, and inclusion. By examining our own beliefs and behaviors, we can create change through training, recruiting, and promoting diverse talent to strengthen our culture.