Case Manager – Ontario Works (2 Openings) – On Site

City of Kingston; Eastern Ontario; On-site; CAD 60,000 - 80,000; Full time

Job summary

A municipal government in Kingston is seeking a Case Manager to manage caseloads and provide support for clients under the Ontario Works program. This full-time position involves developing and monitoring participation agreements, ensuring compliance with relevant legislation, and contributing to program performance. Candidates should have a diploma and experience in human services case management, preferably within public service. The city promotes diversity and invites applications from all backgrounds.

Qualifications

• Two years of Human Services case management experience in a complex work environment.
• Direct Case Management experience in Housing and Social Services is preferred.
• Satisfactory criminal record check is required.

Responsibilities

• Manage caseloads and provide client support.
• Develop and deliver Employment Assistance program strategies.
• Ensure compliance with Ontario Works legislation.

Skills

Knowledge of the Ontario Works Act

Interpersonal and dispute resolution skills

Effective communication skills

Work management skills

Proficiency in MS Office

Ability to manage difficult interviews

Second language skills (French preferred)

Education

3 year diploma

Tools

Social Assistance Management System

MS Office applications

Job description

A municipal government in Kingston is seeking a Case Manager to manage caseloads and provide support for clients under the Ontario Works program. This full-time position involves developing and monitoring participation agreements, ensuring compliance with relevant legislation, and contributing to program performance. Candidates should have a diploma and experience in human services case management, preferably within public service. The city promotes diversity and invites applications from all backgrounds.