Case Manager

Mcmancalgary; Calgary; On-site; CAD 49,000 - 55,000; Full time

Job summary

A community support organization in Calgary is seeking a Case Manager to help vulnerable individuals maintain housing and achieve independence. The role requires a degree in Human Services and three years of relevant experience, focusing on supportive education and harm reduction. Responsibilities include providing life skills support and handling case management tasks. The position offers competitive benefits and is pivotal in making a difference in the lives of many individuals and families in need.

Benefits

Employee benefits

Health and dental coverage

Flexible schedule

Paid vacation

Wellness Spending Account

Qualifications

• Three years of experience working with vulnerable populations.
• Strong knowledge of the Homeless Serving System of Care.
• Current standard First Aid and Suicide Intervention Training required.

Responsibilities

• Educate and support individuals to increase skills and self-efficacy.
• Monitor and support individuals to ensure safe living conditions.
• Complete case management responsibilities including assessments and goal planning.

Skills

Organisational skills

Interpersonal skills

Writing skills

Knowledge of Rapid Rehousing

Education

Degree or diploma in Human Services

Tools

HMIS data

Job description

Case Manager

James House (Monday – Friday 8-4 & 12-8)

McMan Calgary & Area

PERMANENT

Internal/External

If you’re looking to make a difference, make it with McMan … be the connection that changes everything!

At McMan Calgary & Area, connection is at our core. Every year, we make a meaningful difference in the lives of more than 5,000 children, youth, adults, and families by providing programs and services that support those with complex needs – including mental health challenges, addictions, homelessness, poverty, and disabilities. We believe in everyone’s deep and infinite worth, and no matter who you are, we will walk alongside you.

Through our work, we rebuild, integrate, and strengthen connections – to self, peers, families, communities, support professionals, and the land – because people need people. Our sense of well‑being, identity, and belonging comes from relationships, and healing happens through these connections. Professional supports are there for a season or a reason – not a lifetime – because our goal is to empower individuals and families to thrive independently.

McMan is recruiting for a Case Manager to join our team providing a housing first and harm reduction approach; the Case Manager will be responsible for assisting residents in maintaining their housing, assisting accessing financial supports, supporting their education/employment goals and any other areas of support that is required to help them successfully transition into independence. The Case Manager will work alongside our Transition Specialists, by being a member of the resident’s team that is planning around the needs for their successful transition into the community.

Key aspects of this role include:

• Educate and support individuals to increase skills that promote greater self‑efficacy.
• Provide individual instruction, modelling, and support of basic life skills (e.g. health, nutrition, home cleanliness, safety).
• Monitor and support individuals through a harm reduction approach to ensure living conditions are safe and sanitary.
• Implement integrated service delivery from the point of referral to program completion and transition for individuals accessing the program.
• Complete case management responsibilities that include assessments, goal planning, case consultation, monitoring and evaluation of the goals to meet the client’s needs.

Required qualifications:

• A degree or diploma in Human Services.
• Three (3) years’ experience working with vulnerable populations.
• Strong writing, organisational, programme planning and interpersonal skills.
• Understanding of Rapid Rehousing.
• Demonstrated interest and knowledge of the Homeless Serving System of Care.
• Experience with HMIS data preferred.
• Current standard First Aid Certification and Suicide Intervention Training.
• Valid Driver’s licence and adequate insurance coverage.
• The successful candidate must also have a Child Welfare Intervention Check and Police Check (current within 6 months).

*This role will require on‑call support on a rotating basis and some evening and weekend work hours.

McMan provides a robust blend of employee benefits, personal days, learning & development, and the opportunity to contribute to the community at large. Access is provided to most benefits within the first month of employment, with a plan that includes income protection, health, dental, paramedical services, vision, prescription drug coverage, an Employee & Family Assistance Programme, and a Wellness Spending Account. A 100% employer contribution pension plan is also provided after 6 months of employment. With paid vacation, a flexible schedule, and personal days, the organisation encourages a work‑life balance.

Equal Opportunity

McMan is committed to equity, diversity and inclusion and recognises that a diverse staff benefits and enriches the work environment and contributes to organisational excellence. We welcome applications from all qualified individuals including candidates from diverse and Indigenous backgrounds and those with disabilities.

If you feel you have the skills, background and the desire to work in an extremely rewarding and challenging environment, apply now. If you’re looking to make a difference, make it with McMan.

Salary Range: $49,768.00 – $54,931.00 annually

Closing Date: February 16, 2026

Submit To: https://mcmancalgary.applytojobs.ca/james_house/44818

We thank all applicants for their interest; however only those selected for an interview will be contacted.