Case Coordinator - Repost

Winnipeg Regional Health Authority (WRHA); Vita; On-site; CAD 60,000 - 70,000; Full time

Job summary

A regional health authority in Manitoba is looking for a Case Coordinator to manage client needs through effective health service delivery. This role requires independence, collaboration within a multidisciplinary team, and communication skills. Ideal candidates will have at least two years of relevant experience, an accredited degree, and a commitment to serving diverse communities.

Qualifications

• Minimum of two (2) years current related experience.
• Recent relevant experience in case management.
• Active license and registration to practice as required by professional association.

Responsibilities

• Provide a client-driven process assessing, planning, coordinating, and monitoring services.
• Exercise independent judgment in work priorities and methods.
• Interact with multidisciplinary teams and other health services.

Skills

Knowledge of Home Care systems and programs

Effective oral and written communication skills

Problem-solving skills

Organizational skills

Ability to work independently and as part of a team

Proficiency in Microsoft Office Applications

Respect for confidentiality

Education

Graduate of an accredited post-secondary education program

Tools

Electronic Home Care Record

Job description

Position Overview

Reporting to the Manager Health Services, the Case Coordinator will operate with a high degree of independence as a member of the multidisciplinary team. The incumbent is responsible for providing a collaborative, client‑driven process that assesses plans, implements, coordinates, monitors and evaluates the options and services required to meet the client’s health and human service needs through the effective and efficient use of resources within Home Care, Southern Health‑Santé Sud and the community.

The incumbent exercises the appropriate level of initiative and independent judgment in determining work priorities, work methods to be employed and action to be taken on unusual matters. The position functions in a manner that is consistent with the mission, vision and values; and the policies of Southern Health‑Santé Sud.

This text is available in French upon request/Ce profil de poste est disponible en français sur demande. E-mail [e-mail].

Experience

• Minimum of two (2) years current related experience.
• Recent relevant experience in case management.

Education (Degree/Diploma/Certificate)

• Graduate of an accredited post‑secondary education program (B.N. or Social Sciences B.S.W., OT, PT) OR Registered Nurse with relevant experience in Medicine, Community, or Long‑Term Care will be considered.

Certification/Licensure/Registration

• Active license and registration to practice as required by professional association.
• Gerontological Nurse Certification (C) an asset.

Qualifications And Skills

• Knowledge of Home Care systems and programs.
• Knowledge with Electronic Home Care Record and assessment tool e.g. inter RAI-HC.
• Knowledge of relevant legislation and standards.
• Proficiency in Microsoft Office Applications and working knowledge of computerized applications and electronic charting systems.
• Demonstrated effective oral and written communication skills.
• Demonstrated effective decision making, and problem‑solving skills.
• Demonstrated organizational and time management skills.
• Demonstrated ability to build and maintain professional working relationships with management and staff within the region as well as appropriate outside vendors and agencies.
• Demonstrated ability to work both independently and as part of a team.
• Given the cultural diversity of our region, the ability to respect and promote a culturally diverse population is required.
• Proficiency of both official languages is essential for target and designated bilingual positions.
• Demonstrated ability to respect confidentiality including paper, electronic formats and other mediums.
• Good work and attendance record.
• All Health Care Workers are required to be immunized as a condition of employment in accordance with Southern Health‑Santé Sud policy.
• Requires a valid Class 5 driver’s license, an all‑purpose insured vehicle and liability insurance of at least $1,000,000.00.

Physical Requirements

• Demonstrated ability to meet the physical and mental demands of the job.
• No hazardous or significantly unpleasant conditions.
• May work scheduled evenings, weekends, and statutory holidays.
• May provide service to behaviorally difficult clients at times.
• Will be required to travel between the clients and buildings within the region.
• Will be required to travel to other regional facilities.

Applicants may request reasonable accommodation related to the materials or activities used throughout the selection process.

Southern Health‑Santé Sud, in partnership with the Indigenous community, is committed to increasing the representation of Indigenous people within all levels of our workforce. Indigenous applicants are encouraged to apply and to voluntarily self‑identify as being of Indigenous descent in their cover letter/application.

Completes and maintains Satisfactory Criminal Record Check, Vulnerable Sector Search, Adult Abuse Registry Check and Child Abuse Registry Check. The successful candidate will be responsible for any service charges incurred.

Please include three work‑related references with your job application from persons who are not related to you but have direct knowledge of your current and past work performance.

Consistent with the French Language Services Policy of the Government of Manitoba and Southern Health‑Santé Sud’s FLS Policy, we are committed to offering services in English and French in designated program/service areas serving French‑speaking communities within Southern Health‑Santé Sud. If no candidates satisfy the bilingual qualification, candidates meeting all other qualifications may be considered for this position.

Please be advised that job competitions for union represented positions may be grieved by internal represented applicants. Should a selection grievance be filed, information from the competition file may be provided to the grievor’s representative. Personal information irrelevant to the grievance and other information protected under legislation will be redacted.