Career Advisor

Prospect Human Services Society; Edmonton; Hybrid; CAD 60,000 - 80,000; Full time

Job summary

A leading employment service organization in Edmonton seeks a Career Advisor to provide pre-employment support and career advising. The ideal candidate will have over 3 years of experience in career development, excellent communication skills, and proficiency in various tools. This hybrid position requires flexibility between office and home environments, aiming to connect diverse clients to sustainable careers. An enthusiastic and innovative approach to career services is essential.

Benefits

Flexible working arrangements

Professional development opportunities

Supportive work environment

Qualifications

• 3+ years’ experience in career development.
• Proficiency with Microsoft Office and online platforms.
• Ability to engage and counsel diverse clients.

Responsibilities

• Provide pre-employment support and career advising.
• Coordinate resources and conduct environmental scans.
• Monitor client goals and maintain accurate CRM records.

Skills

Client relations

Career advising

Communication skills

Problem-solving

Organizational skills

Education

Post-secondary education in career advising

Career Development professional designation

Tools

Microsoft Office Suite

Career exploration tools

Job description

Overview

Career Advisor — Edmonton, AB — Full Time — Starting at $52,000

About Us

Break Barriers. Employ Change. At Prospect, we value the diversity of people. Diversity at Prospect means a workplace where individual differences are recognized and appreciated, respected, and responded to in ways that fully develop and utilize each person’s talents and strengths.

Prospect helps people get jobs. We’re a not-for-profit and registered charity, so while the bottom line can’t be ignored, it’s not our priority. Clients are.

Prospect strongly believes in its five brand pillars and is looking for great candidates who share the same beliefs:

• Enthusiastic — Prospect approaches every opportunity with enthusiasm. We drive change with energy, optimism, and commitment. Anyone who walks through our doors can feel the positive energy.
• Professional — In every facet of our work, our actions show a commitment to professional management and service delivery. Prospect is accountable, ethical, and honest.
• Innovative — Prospect creates change by envisioning the end game and creating the means to realize it. We believe asking “why not?” aids progress. Solutions are created when we think beyond traditional boundaries.
• Inclusive — Prospect is driven to achieve equal access for all to opportunities and resources. We strive to create a fair, healthy and high-performing environment where everyone is respected, encouraged, and motivated, and their contributions help Prospect attain its goals.
• Collaborative — Prospect seeks different perspectives. All parties must be engaged, including for-profit, not-for-profit, funders and government. Only by understanding all points of view can we create inclusive workplaces.

What We Are Seeking

When was the last time you worked at an organization with a real purpose? Not a slogan or a jingle. A purpose that actually made society better. Something that you could identify with from day one. Has it been a while? Never? Well, here’s where your luck changes.

Prospect is one of Alberta’s most resourceful and successful not-for-profits. We have an exciting NEW job opportunity within our Calgary employment support programs that will collaborate with our employer partners to connect clients to sustainable careers. As the Employer Liaison, you’ll be vital in bridging the gap between our client services team and Prospect’s employer partners. You’ll bring your formidable skill set, enthusiasm, and collaborative attitude to an organization that delivers lasting impact to Alberta.

What will you do?

Career Advising

• Provides pre-employment support such as resume/cover letter development/targeting, assistance in the application process and interview preparation for clients on a case-by-case basis
• Utilizes assessment tools when needed; assists clients in analyzing and synthesizing career exploration information
• Work in partnership with clients from a variety of demographics to identify job targets
• Work in close partnership with the Employer Liaisons advising about client job targets and trends, puts candidates forward to opportunities provided by the Employer Liaison team

Resource Coordination

• Continually conducts environmental scanning: labour market, corporations, news, and economic trends, incorporating findings and best practices into program/content
• Supports Job Club and/or facilitation of workshops based on client needs and trends
• Communicates current information to applicable team members on labour market and career development trends and best practices
• Tracks caseloads, workshops, and assessment tools and maintains client information in files, records, stats, and reports
• Books ongoing career advising meetings

General

• Diligently works to ensure thorough understanding of all Prospect's programs
• Maintains accurate and up to date information in the CRM database and completes monthly client updates on job search progress, service delivery, and expected next steps for accurate reporting, as required
• Monitors client goals and completion of action or service plans; communicates with other staff as necessary
• Acts as central point of contact and subject matter expert for clients, support networks, referral sources, and internal team members
• Supports Employment Resource Centre coverage as required
• Complies with company policies/procedures, provincial, privacy and other job related legislation
• Champions Prospect’s goals, vision, mission and brand pillars

Community Relations

Remains active within a network that includes other career development/career transition professionals, recruiters, workforce planners, learning and development/training specialists, post-secondary program advisors, and HR professionals to stay current on employment trends and activities, best practices and professional development opportunities

What does it take to do this job?

• Some post-secondary education in career advising or other equivalent program, 3+ years’ experience in a similar role that is directly related to career development (equivalent combination of education and professional experience will be considered); a Career Development professional designation is a strong asset
• 3+ years’ client relations with direct experience relating with a broad demographic
• 3+ years’ of pre-employment and essential skill development expertise including:
  • developed job search techniques that involves the ability to tap into the hidden job market;
  • resume and cover letter development; and
  • interviewing skills including knowing the various techniques used and the ability to prep clients
• Intermediate proficiency with Microsoft Office products (Word, Excel, PowerPoint) and presentation software; advanced proficiency with internet, online, and social media platforms
• Exceptional oral communication, team work, and interpersonal skills including the ability to build relationships, engage, counsel, motivate, coach, and collaborate with a variety of internal and external stakeholders
• Knowledge of and experience using career exploration tools and websites, with the ability to assist clients in synthesizing and analyzing information to develop realistic action plans and job targets
• Experience accessing local labour market information and tools
• Exposure to various legislation such as: OH&S, Human Rights, and Employment Standards, with exposure to corporate human resources best practices
• Elevated written communication and content development experience (creation of workshop/seminar materials, tailoring written communication to various audiences, formatting written materials, having branding awareness, and applying appropriate email etiquette)
• Experience leading/facilitating different formats of meetings, workshops and presentations to various audiences of internal and external stakeholders
• Ability to create analytical reports, develop and utilize spreadsheets, conduct needs and gap analyses, collect and analyze stats, and action results from findings
• Capability to set goals for one’s self and assist clients to develop their goals
• Innovative with the ability to take initiative to become a subject matter expert in the career advising field
• Problem solving and critical thinking skills
• All employees must pass a background check
• Overtime may be required
• Some travel may be required
• This position is currently a hybrid position and employees must be flexible to work from the office as well as from a home base

Asset

• Exposure to adult education principles gained through experiences in corporate training, learning development or equivalent experiences developed from content development presentation/facilitation
• Knowledge/experience/exposure/education working with varying populations (military, youth, disability, mental health)
• Experience in a retail, hospitality or food service industry will be an asset

If you require an accommodation in order to participate in the application or selection process, please contact the HR/Recruitment department at [e-mail]. Prospect will consult with all applicants who request accommodation during the process to ensure that the accommodation provided takes into account any individual accessibility needs. Any information received relating to accommodation will be addressed confidentially.