Care Coordination Scheduler (Part-Time)

VON Canada; Southwestern Ontario; On-site; CAD 60,000 - 80,000; Part time

Job summary

A community care organization in Ontario seeks a part-time Client Service Associate to facilitate client intake and service provider assignments. This role requires excellent communication and organizational skills, as well as proficiency with scheduling software and MS Office. Candidates must have a high school diploma and relevant certificates, with preference given to those with healthcare experience. The position involves collaborating with teams to ensure quality care and maintaining client confidentiality.

Qualifications

• High School diploma and Office administration certificate or equivalent experience required.
• University/college education preferred.
• A minimum of 1 year of experience in a scheduling environment preferred.

Responsibilities

• Facilitate the intake of new clients and the assignment of clients to service providers.
• Maintain accurate documentation and communications to clients and staff.
• Monitor the CellTrak Portal to confirm service provider arrivals.

Skills

Organizational skills

Communication skills

Customer service skills

Computer software proficiency

Problem-solving ability

Education

High School diploma and Office administration certificate

University/college education

Tools

Procura software

MS Office programs

Job description

A community care organization in Ontario seeks a part-time Client Service Associate to facilitate client intake and service provider assignments. This role requires excellent communication and organizational skills, as well as proficiency with scheduling software and MS Office. Candidates must have a high school diploma and relevant certificates, with preference given to those with healthcare experience. The position involves collaborating with teams to ensure quality care and maintaining client confidentiality.