Capital Recovery Negotiation Specialist

Lightspeed; Remote; CAD 50,000 - 70,000; Full time

Job summary

A dynamic global technology company based in Montreal is seeking a Capital Collections Specialist to help merchants manage their Capital advances. This role involves handling a high-volume portfolio, negotiating repayment plans, and requires strong communication skills. The ideal candidate should have a background in collections or financial services, with an ability to manage challenges empathetically. The position is available remotely within Canada, promoting a flexible work environment that values employee input and growth.

Benefits

Flexible paid time off

Equity options

Pension plan contributions

Health & wellness credit

Training and development opportunities

Qualifications

• Mid-level professional with experience in collections, financial services, or lending.
• Proficient in leading challenging conversations on the phone.
• Ability to manage high-volume workloads with attention to detail.

Responsibilities

• Manage a high-volume portfolio of delinquent Capital accounts.
• Conduct outbound communication to identify repayment challenges.
• Negotiate repayment plans and maintain accurate documentation.

Skills

Collections experience

Financial services knowledge

Strong communication skills

Problem-solving ability

Organizational skills

Empathy and resilience

Job description

A dynamic global technology company based in Montreal is seeking a Capital Collections Specialist to help merchants manage their Capital advances. This role involves handling a high-volume portfolio, negotiating repayment plans, and requires strong communication skills. The ideal candidate should have a background in collections or financial services, with an ability to manage challenges empathetically. The position is available remotely within Canada, promoting a flexible work environment that values employee input and growth.