Tenant Services Coordinator

Canderel; Calgary; On-site; CAD 30,000 - 60,000; Full time

Job summary

A leading real estate company is seeking a Tenant Coordinator in Calgary. This full-time office role requires 2 years of customer service experience, proficiency in Microsoft Office, and a professional attitude. The Tenant Coordinator will provide support to the Property Management team, manage tenant events, and ensure excellent customer service. The position values diversity and inclusion, welcoming applicants from all backgrounds. Competitive opportunity with a commitment to sustainability and community enhancement.

Qualifications

• 2 years of customer service or professional office experience.
• Property management industry experience is an advantage.
• Excellent knowledge of Microsoft Office required.

Responsibilities

• Plan and oversee Tenant events.
• Deliver excellent service to customers.
• Maintain Tenant contact list.

Skills

Customer service

Microsoft Office

YARDI accounting systems

Written communication

Verbal communication

Teamwork

Job description

Job Description

Posted Wednesday, January 28, 2026 at 7:00 AM

Who we are:

Canderel is a top real estate company known for its expertise in commercial, residential, and investment partnerships. We excel in delivering innovative solutions and outstanding value across all areas of real estate. Dedicated to creating vibrant, sustainable communities, we enhance the lives of residents, tenants, and partners through creative thinking and exceptional execution. Committed to diversity and inclusion, we actively welcome applications from individuals of all backgrounds, including those from BIPOC (Black, Indigenous, and People of Color) and LGBTQ+ communities.

Welcome to

Job Title:

Location:

Reporting to:

Senior Property Manager

Summary

Canderel is seeking a Tenant Coordinator based out of Calgary. The Tenant Coordinator is a key member of the Property Management team, and is responsible to provide reliable, timely, and efficient support and customer service. To best support our clients and tenants, this is a full time office position.

Responsibilities

• Planning and overseeing Tenant events;
• Planning and overseeing Tenant appreciation;
• Property marketing as directed by the Property Manager;
• Participate in Tenant / Nation collaboration;
• Answer and direct phone calls;
• Greet visitors, coordinate usage and prepare office conference rooms;
• Deliver excellent service to customers through integrity, respect and being results-oriented;
• Prepare letters and general correspondence;
• Cooperate with administration team to ensure Tenant chargebacks are billed correctly;
• Supporting Operations Team with administration
• Maintain Tenant contact list and possibly service providers;
• Ensures that insurance certificates are obtained from tenants;
• Actively participate in team meetings and contribute ideas for improvement;
• Participate in Company wide initiatives;
• Perform other related responsibilities as requested from time to time.

Qualifications & Competencies

• 2 years customer service or professional office experience, property management industry will be an advantage
• Excellent knowledge of Microsoft Office;
• Working knowledge of YARDI accounting systems would be an advantage;
• Excellent written and verbal communication skills;
• Supports teamwork environment with positive and professional attitude;Flexibility to changing work conditions including interruptions and multi-tasking ability;
• Ability to work independently and under pressure, deal with deadlines.

Canderel is an equal opportunity employer. We believe a diverse and inclusive workforce drives innovation and makes our company stronger. We are committed to fostering a safe and positive environment that respects people’s dignity, ideas and beliefs. We are pleased to consider all qualified applicants to join our team as we continue to grow and build a strong and varied workforce reflective of today’s diverse world.