(CAN) Self Checkout Attendant

Walmart; Carleton Place; On-site; CAD 30,000 - 60,000; Part time

Job summary

A leading retail company in Carleton Place is seeking a Self-Checkout Attendant to provide outstanding customer service and maintain the self-service area. You will assist customers with transactions and ensure the area is clean and organized. The ideal candidate is at least 16 years old and ready to deliver a great shopping experience. This role starts at $17.75 per hour, depending on experience. Join us for an exciting opportunity in customer service!

Qualifications

• Age of 16 or older.

Responsibilities

• Keeps the area neat, clean and organized.
• Educates customers on self-service options.
• Promotes company programs.
• Observes customers for assistance needs.
• Explains reasons for self-service interventions.
• Responds to EAS alarms and logs issues.
• Calls Customer Service Manager for cash or tech issues.
• Returns scanners after use.

Job description

Position Summary

Working as a Self-Checkout Attendant at Walmart Canada is a great way to develop your skills in the retail industry. A Self-Checkout Attendant provides exceptional customer service to ensure a positive shopping experience and assists customers processing transactions through the self-service area(s). If you are looking for an exciting job in customer service or retail, working as a Self-Checkout Attendant may be a great fit for you!

What you’ll do

• Keeps the area neat, clean and organized and free of fixtures, unnecessary debris, foreign objects, and liquids.
• Educates customers on the correct and efficient use of self-service options, when applicable.
• Promotes company sponsor programs, i.e., credit card service, product protection and charity initiatives, when applicable.
• Observing the activities of a customer to determine when and if assistance is needed.
• When self-service interventions and quality checks are required, politely explaining the reasons for the intervention or quality checks while positively reassuring customers that periodic quality checks and interventions are normal protocol when using self-serve checkout options.
• Demonstrates knowledge about responding to EAS alarms and filling out the "Failure to Deactivate" Log.
• Calls the Customer Service Manager when the self-service area(s) is low on cash or has a technical issue.
• Returns Scan & Go scanners to their home after use.

The minimum rate of pay for this position starts from $17.75. Rate of pay will be determined based on relevant experience.

Minimum Qualifications

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Age - 16 or older

Preferred Qualifications

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Primary Location

450 Mcneely Ave, Carleton Place, ON K7C 0A6, Canada

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