(CAN) OMNI Customer Fulfillment Associate

Walmart; Midland; On-site; CAD 60,000 - 80,000; Full time

Job summary

A leading retail company in Midland is seeking individuals to pick and pack online grocery delivery orders. The role requires attention to detail, adherence to safety and hygiene standards, and the ability to efficiently assemble orders for timely delivery. Candidates must be at least 16 years old. This position offers an opportunity to work in a dynamic environment focused on customer satisfaction.

Qualifications

• Must be 16 years or older to apply.

Responsibilities

• Pick and assemble orders efficiently from various temperature areas.
• Pack orders with attention to detail and accuracy.
• Ensure high-quality standards for picked products.
• Document and label all orders correctly.
• Optimize tote fill while maintaining product quality.
• Balance fulfillment duties with customer interactions.
• Adhere to safety and food hygiene standards.
• Participate in continuous improvement initiatives.

Job description

Position Summary

To pick and pack online grocery delivery orders ensuring a high quality standard and accuracy while adhering to strict safety and food hygiene standards to achieve customer satisfaction.

What you’ll do

1. Efficiently picks and assembles orders from various temperature areas with great care and quality in mind to achieve “On Time” delivery to customers.
2. Packs orders with attention to detail including distinguishing between similar named products, exact quantity, correct product codes.
3. Ensures that products picked are of the highest quality i.e. no damaged products, freshest product selection etc.
4. Correctly documents and labels all orders correctly through interpretation and understanding documentation including pick slips, packaging details, shipping labels, etc.
5. Optimizes tote fill by packing orders in a space efficient manner while still ensuring product quality standards are maintained.
6. Balances fulfillment responsibilities with customer interaction and offering service including supporting issues to resolution.
7. Ensures strict adherence to safety and food hygiene standards including maintaining a clean and hygienic work area, immediate clean up of all spills and debris and ensures all totes are clean and void of debris before packing; operates material handling equipment in a safe and responsible manner and ensuring that all safety pre-inspection checks are completed before use; exhibits behaviors that support the organization’s mission and core values.
8. Participates in continuous improvement initiatives by suggesting changes including but not limited to operational procedures, productivity standards and efficiencies, customer satisfaction, safety, working conditions and quality standards; demonstrates flexibility in completing/adjusting to work assignments based on customer requests and meeting daily delivery schedules.

Minimum Qualifications

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

• Age – 16 or older

Preferred Qualifications

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Location

Primary Location: 16845 Hwy # 12, Midland, ON L4R 0A9, Canada

How to Apply

Please login to your Workday account and use the Find Jobs report to apply for this job.