OMNI Customer Fulfillment Associate

Walmart; Edmonton; On-site; CAD 60,000 - 80,000; Full time

Job summary

A leading retail company is seeking an OMNI Customer Fulfillment Associate in Edmonton, Canada. The role involves picking, packing, and dispensing online orders while ensuring high-quality standards and strict adherence to safety protocols. Candidates should be at least 16 years old and are expected to thrive in a customer-focused environment. The minimum pay starts at $16.15, with compensation based on relevant experience, making it a great opportunity for those looking to develop their skills in the retail industry.

Qualifications

• Must be 16 years of age or older.

Responsibilities

• Efficiently picks and assembles orders from various temperature areas.
• Packs orders with attention to detail.
• Ensures that products picked are of the highest quality.
• Correctly documents and labels all orders.
• Optimizes tote fill by packing orders efficiently.
• Balances fulfillment responsibilities with customer interaction.
• Adheres to safety and food hygiene standards.
• Suggests changes for continuous improvement initiatives.

Job description

Position Summary

Working as an OMNI Customer Fulfillment Associate at Walmart Canada is a great way to develop your skills in the retail industry. An OMNI Customer Fulfillment Associate picks, packs and dispenses online orders ensuring high-quality standard and accuracy while adhering to strict safety and food hygiene standards to achieve customer satisfaction and loyalty. If you are looking for an exciting job in customer service or retail, working as an OMNI Customer Fulfillment Associate may be a great fit for you!

What you’ll do

• Efficiently picks and assembles orders from various temperature areas with great care and quality in mind to achieve “On Time” delivery to customers.
• Packs orders with attention to detail including distinguishing between similar named products, exact quantity, correct product codes.
• Ensures that products picked are of the highest quality, i.e. no damaged products, freshest product selection etc.
• Correctly documents and labels all orders through interpretation and understanding documentation including pick slips, packaging details, shipping labels, etc.
• Optimizes tote fill by packing orders in a space‑efficient manner while still ensuring product quality standards are maintained.
• Balances fulfillment responsibilities with customer interaction and offering service including supporting issues to resolution.
• Ensures strict adherence to safety and food hygiene standards including maintaining a clean and hygienic work area, immediate clean‑up of all spills and debris and ensuring all totes are clean and void of debris before packing; operates material handling equipment safely and responsibly and ensuring that all safety pre‑inspection checks are completed before use; exhibits behaviors that support the organization’s mission and core values.
• Participates in continuous improvement initiatives by suggesting changes including but not limited to operational procedures, productivity standards and efficiencies, customer satisfaction, safety, working conditions and quality standards; demonstrates flexibility in completing/adjusting to work assignments based on customer requests and meeting daily delivery schedules.

The minimum rate of pay for this position starts from $16.15. Rate of pay will be determined based on relevant experience.

Le taux horaire minimum pour ce poste débute à 16.15 $. Le taux horaire sera déterminé en fonction de l’expérience pertinente.

Minimum Qualifications

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

• Age – 16 or older

Preferred Qualifications

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Walmart will accommodate the disability‑related needs of applicants and associates as required by law.

Primary Location

1 Kingsway Gdn Mall, Unit 101 Edmonton, AB T5G 3A6, Canada

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