Cafe Supervisor Jasper Forest Park Hotel

The Fairmont Jasper Park Lodge; Municipality of Jasper; On-site; CAD 30,000 - 60,000; Part time

Job summary

A renowned hospitality provider in Jasper, AB, is seeking a Barista to lead frontline staff ensuring exceptional guest experiences. Responsibilities include training, managing cash transactions, and delivering outstanding customer service. Ideal candidates will possess previous barista experience, strong communication skills, and the ability to thrive in a busy environment. The position offers a starting wage of $21.00/hour and various perks, including discounts and wellness resources.

Benefits

Free access to Pursuit attractions

50% off for friends

Discounts on hotel stays, dining, and retail

Access to subsidized mental health resources

Qualifications

• Previous experience as a Barista is essential.
• Must demonstrate leadership abilities and reliability.
• Able to work under pressure in busy environments.

Responsibilities

• Train and supervise frontline staff.
• Prepare daily cash reports and manage transactions.
• Engage with customers while maintaining service standards.

Skills

Barista experience

Strong communication skills

Customer service skills

Detail oriented

Ability to handle stress

Teamwork in fast-paced environment

Tools

POS system

Word

Excel

Job description

Pursuit Collection is a hospitality and attractions company dedicated to creating unforgettable experiences across unique destinations.

Location

Jasper, AB

Roles & Responsibilities

• Train, schedule, and direct frontline staff to perform duties in line with Guest Experience standards.
• Prepare and verify daily cash reports.
• Ensure accurate cash, debit, and credit card transactions.
• Train staff, ensuring confidence and competence in their roles.
• Supervise and support kitchen and service staff on the floor.
• Coordinate Food and Beverage orders and inventory.
• Update staff schedules and communicate changes.
• Interact with customers and maintain the highest level of customer service.
• Create and receive food/drink orders.
• Receive payment for all services provided to the customer.
• Listen and respond to customer complaints.
• Ensure work area remains clean and organized.
• Relieve servers as required.
• Uphold environmental stewardship standards expected of all employees.
• Perform other duties as assigned.

Required Skills & Qualifications

• Previous Barista experience.
• Mature, energetic, dependable, and self‑motivated with a natural ability to lead a team.
• Detail oriented with strong communication skills.
• Strong customer service skills.
• Accounting experience an asset; experience with Word and Excel.
• POS system experience an asset.
• Cash handling experience.
• High volume experience.
• Experience handling stress in a professional manner.
• Enjoy working with a team in a busy, fast‑paced environment.
• Comfortable working on feet for extended periods.

The starting wage for this role is $21.00/hour.

PERKS

• Free access to Pursuit attractions and 50% off for friends.
• Discounts on hotel stays, dining, and retail.
• Access to subsidized mental health and wellness resources.
• Equal Employment Opportunities information and commitment to diversity.

Pursuit is an Equal Opportunity Employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, gender, sexual orientation, disability, veteran status, and other protected characteristics.

We thank all candidates for their interest; however, please note that only applicants selected for further consideration will be contacted directly.